[Prabhukumar RModerator]

Hello Brian,

Please send the complete error report to troubleshoot the issue. Please follow the detailed instructions to take the complete error report: https://www.axcrypt.net/blog/how-to-send-a-complete-error-report .Also, write a mail to support@axcrypt.net.

[Prabhukumar RModerator]

Hello Sun,

We apologies! Please provide more information about the issue and a screenshot, we would request you to send an email to our support – support@axcrypt.net.

[Prabhukumar RModerator]

Hello nobody,

Please try to clear the AxCrypt local contents by using the AxCrypt file menu File | Options | Clear All Settings & Restart or clicking the switch user button in the sign in dialog

After that, Please use your latest password to sign in with the AxCrypt app(internet enabled) without any issues.

If you are asking any Queries, please write us at support@axcrypt.net.

[Prabhukumar RModerator]

Hello Brian,

We have responded to your question via our support email. I would request you to please check your email.

[Prabhukumar RModerator]

Hello Brian,

Sorry to hear this.

Please check, the AxCrypt application is running in the background. Please check whether the task manager AxCrypt is running or not. If running means, stop the AxCrypt app. Then start the AxCrypt app. Now it’s working.

Please note: This might be because some other third-party applications are not allowing the AxCrypt app to run. Please try to check if any firewall or antivirus software is blocking the AxCrypt app or not. If blocked, please add the AxCrypt app to the app’s whitelist.

Still, you are facing the same problem, Please feel free to contact our support via support@axcrypt.net.Also provide step-by-step information about the issue.

[Prabhukumar RModerator]

Hello brian,

Sorry to say, Currently AxCrypt doesn’t support an import passwords feature. we do have a plan for it.

We already added this to our to-do list. We do have more updates in the Password Manager in the near future.

If you are asking any Queries, please write us at support@axcrypt.net.

[Prabhukumar RModerator]

Hello Bryan,

Sorry to say, currently don’t have any option, But we will develop the same in the future.

If you are asking any Queries, please write us at support@axcrypt.net.

[Prabhukumar RModerator]

Hello alexanderasisbrown,

Your subscription has been successfully canceled, and no charges will be incurred for the upcoming billing cycle.

[Prabhukumar RModerator]

Hello William Barrick,

We have responded to your question via our support email. I would request you to please check your email.

[Prabhukumar RModerator]

Hello Walter,

Sorry to say, We are not clear on your question. Please provide more information about the question, Please write an email to our support team at support@axcrypt.net

[Prabhukumar RModerator]

Hello safoura,

Your subscription has been successfully canceled, and no charges will be incurred for the upcoming billing cycle.

[Prabhukumar RModerator]

Hello DS,

We apologies! We would request you to send an email to our support – support@axcrypt.net. We will check and get back to you as soon as possible.

[Prabhukumar RModerator]

Hello geometry,

Please you can write an email to our support team at support@axcrypt.net. our support team will help you.

[Prabhukumar RModerator]

Hello Chandler,

We have responded to your question via our support email. I would request you to please check your email.

“Please avoid sending the same query in different mediums. You may get the duplicate response”

• This reply was modified 7 months, 3 weeks ago by  Prabhukumar R.

[Prabhukumar RModerator]

Hello Mark ,

Please you can write an email to our support team at support@axcrypt.net. our support team will help you.

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