What is "Local Password"?

[Anonymous]

I access this site with a pw lets call PW1

But PW1 will not decrypt any Axcrypt files encrypted over the years.

I have a certain code to create passwords, so have PW2 an PW3

PW2 does not work, but PW3 says it’s using a “local password” that might have worked in the past and it works.

Q1: shouldn’t the site access pw also decrypt and encrypt files?

Q: Any suggestions?

 

 

 

 

 

[Prabhukumar RModerator]

Hello Anonymous,

AxCrypt will allow the users to decrypt the encrypted file with the original password which is used for encryption.

If the file was encrypted with a different password than your sign in password, then you have to enter the file password while viewing/decrypting the encrypted file.

For example: Try to encrypt a file with your AxCrypt password and then reset your AxCrypt account password using Reset Password Feature. Now if you open the encrypted file, you will be prompted for enter the file password (which is used for encryption of the file).

So please try to remember the file password(which was used in the encryption process) to decrypt/open the encrypted files.

Please use AxBruteForce tool to recover the encrypted files.

If you think you almost know the password, we have simple software allowing you to try to find your password, and you can download the most recent version from https://account.axcrypt.net/Download/AxBruteForce.exe   and read of how to use it at https://www.axcrypt.net/axcrypt-brute-force/ . Please note that we cannot provide support beyond this.

For local password:

We will explain more about, what is the local mode?

You might be used your old AxCrypt password(which is different from the one that is exists in our account server) to sign in to the AxCrypt app.

If users used an old AxCrypt account password to sign in with the AxCrypt app, then the AxCrypt app will warn the user with local mode warning text.

You can also use the AxCrypt app in local mode. But the currently used sign in password will be used to encrypt the files. We do not suggest the users to use it in local mode, unless any special cases. 

Or   Please try to clear the AxCrypt local contents by using the AxCrypt file menu File | Options | Clear All Settings & Restart or clicking the switch user button in the sign in dialog

So, Please use your latest password to sign in with the AxCrypt app(internet enabled) without any issues.

If you are asking any Queries, please write us at support@axcrypt.net.

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