Cancel auto renewal

[Jack Balazs]

I cannot find any way to contact AxCrypt.  I don’t have time to search through 65+ pages of the forum looking for an answer.  Search shows zero results.

I want to cancel my auto renewal with my current subscription ending on the next due date of December 2, 2025.  I no longer authorize any charges to my credit card by AxCrypt or any payment / collection service they may use.

[Prabhukumar RModerator]

Hello Jack Balazs,

To cancel your subscription, please sign into your account at https://account.axcrypt.net/ and click the “Cancel Subscription” button on the “My AxCrypt ID” page.

If you facing any issues during the cancellation process, feel free to reach out to us at support@axcrypt.net, and we will be happy to assist you further.

[Thomas Bush]

@Red Light Green Light To cancel your auto-renewal for AxCrypt, you can follow these steps:

Log in to Your Account: Go to the AxCrypt website and log into your account.
Navigate to Subscription: Find the Account Settings or Subscription Management section in your account dashboard.
Manage Subscription: Look for an option to cancel or disable auto-renewal. Follow the prompts to confirm your cancellation.

[Anonymous]

@slope To cancel your AxCrypt auto-renewal subscription, follow these steps:

• Sign into your account at https://account.axcrypt.net/.
• Navigate to the “My AxCrypt ID” page.
• Click the “Cancel Subscription” button.

[Erin]

I am unable to find any direct way to contact AxCrypt support, and the search function on the forum returns no helpful results.

Please consider this my formal notice that I do not wish to renew my AxCrypt subscription.
My current subscription ends on December 2, 2025, and I am requesting that auto-renewal be cancelled. I do not authorize any further charges to my credit card by AxCrypt or any third-party payment processors they may use. Retro Bowl

I would appreciate written confirmation that my subscription will not renew.

[Erin]

<p>@Retro Bowl I am unable to find any direct way to contact AxCrypt support, and the search function on the forum returns no helpful results.</p><p>Please consider this my formal notice that I do not wish to renew my AxCrypt subscription.<br />My current subscription ends on December 2, 2025, and I am requesting that auto-renewal be cancelled. I do not authorize any further charges to my credit card by AxCrypt or any third-party payment processors they may use.</p><p>I would appreciate written confirmation that my subscription will not renew.</p>

[Prabhukumar RModerator]

Hello Erin,

We apologize! Please, we request that you send an email to our support team at support@axcrypt.net. We will help you.

To cancel your subscription, please sign into your account at https://account.axcrypt.net/ and click the “Cancel Subscription” button on the “My AxCrypt ID” page.

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