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Thanks!
Will be corrected in the next snapshot release. We’re operating with a continuous delivery process, but to keep it less annoying for users with continuous upgrades we typically release once a week right now unless we fix something really important.
Regards,
Svante
Hello,
No you do not have to uninstall 1.7.x to install 2.x, it’ll upgrade cleanly. However, you may be asked to reboot. If so, do so, otherwise you may experience some issues.
Regards,
Svante
Hello,
You wrote: “In other hand, If I click on the right button on try with the same files and choose open with xnview, it is open correctly without any message from Axcrypt“.
From this I gather that the file is in fact not encrypted! AxCrypt should give a better message of course, but that seems to be the main problem.
You also wrote: “So even if the files does not have any axx extension, the Axcrypt message is displayed (I try to rename as you said in RDG-F1507004-jpg.axx unfortunately with the same message. This kind of dysfunction was appears just after install version 2”
Not really sure what you mean here, but there is one thing that is very, very certain. AxCryt did *not* assocate .jpg with itself. It cannot do so. It does not have the code to do so. It *only* assoicates with .axx. I am *very* sure that this is caused by a manual action by yourself. Probably you lost or did not have any association for .jpg, and then windows asked you what you wanted to open the file with, and then you picked AxCrypt.
Finally you wrote: “I try to rename as you said in RDG-F1507004-jpg.axx“.
This of course is a really bad idea, since it appears that the problem was the other way around. The file is simply not encrypted, but you have associated AxCrypt with .jpg, causing the whole problem. Renaming it to .axx as under the assumption that the file really was encrypted, and you had renamed it before. But that does not appear to be the problem here.
In any case, it seemst like the main problem here is that you have .jpg associated with AxCrypt. Please google and find out how to change that association to your viewer of choice, probably XN View that you have mentioned.
That will cause that file to open (because it’s not encrypted, it’s just a plain image file)! This appears not to be an AxCrypt issue, but rather a misconfiguration in your PC. However, I may be wrong, but it looks that way from what you’ve told me so far.
Regards,
Svante
Can you really open non-encrypted .jpg-files? You mention .png, but this is about .jpg.
This question remains unanswered: Why is the file named “RDG-F1507004.jpg”, (ending with .jpg) and why does it have an AxCrypt Icon?
Best regards,
Svante
Hello,
Why is the file named “RDG-F1507004.jpg”, (ending with .jpg) and why does it have an AxCrypt Icon?
It looks like you have done the following:
1 – Renamed the file from “RDG-F1507004-jpg.axx” to “”RDG-F1507004.jpg”
2 – Associated “.jpg” with AxCrypt. That’s very wrong. AxCrypt opens AxCrypt-encrypted files, not images.You never did answer the following:
Also can you confirm that I have understood you correctly in that you *can* decrypt it, by right-clicking and selecting “AxCrypt | Decrypt” ? Can you also confirm that you *can* open it in a picture viewer after you have decrypted it?
I suspect that you *can* decrypt it, but you cannot open *any* .jpg-file in your computer. If so, this is *not* an AxCrypt issue.
Svante
Hello,
From the screen shot I see that you are running version 2.1.1388. Version 2.1.1389 (or later) has some improvements in the error handling and reporting that might help here. I’m not positive, but as always you should always be using the most recent version ;-)
Upgrade and try again, and we’ll see if there’s any difference in behavior.
One possible reason is that the file is read-only, or that you do not have permissions to access it.
Can you send a screen shot of the folder in questionin Windows Explorer as well?
Also can you confirm that I have understood you correctly in that you *can* decrypt it, by right-clicking and selecting “AxCrypt | Decrypt” ? Can you also confirm that you *can* open it in a picture viewer after you have decrypted it?
Sorry,
Send an e-mail with the image to support at acrypt dot net .
Regards,
Svante
Hello,
Can you please post a screen shot?
Best regards,
Svante
Hello!
This is Svante from AxCrypt.
I hear you… This makes sense, I think. I’ll discuss this with the business side of things.
Thanks for your input. Anyone else reading this are welcome to cast their vote by posting here.
Hello,
This is Svante from AxCrypt.
I’ll look into this as soon as possible, thank you for reporting this. There should be no size or time limit.
Do you have disk space to store the result? (Still should not cause the error you’re seeing, but some error).
Regards,
Svante
Ok!
But do remember that all encryption and decryption *is* done locally in AxCrypt 2 as well. It’s just that we keep a copy of a key pair on the server that we synchronize with the local PC.
Svante
Ok, I guess I wasn’t entirely clear. I agree with you that AxCrypt 1.x is easy to use for simple file encryption, we we’re actually on the same page there!
What we’re trying to do with AxCrypt 2 is to retain the simplicity (although not in exactly the same way), while adding some scenarios as equally simple which are quite complex with other tools, including AxCrypt 1.x. Specifically sharing access to encrypted files with others.
Thanks anyway, it’s user input that has formed AxCrypt 1, and version 2 and will continue to do so!
Ok, thanks. If you have the possibility to find the deleted .txt files in the wastebasket and e-mail them to me I would appreciate it since I’d really like to analyze them to see what has gone wrong.
You can contact me via e-mail for more details:
svante dot seleborg at axcrypt dot net .
Hello again,
Sorry, forgot to mention about the road map.
No, I do not have the resources to continue to develop version 1.x. So it will become obsolete in a few years.
We are planning to develop AxCrypt 2 and make it available on as many platforms as possible, starting with iOS and Android.
Hello,
No you cannot have both *installed* at the same time, primarily because they both register as the default application for “.axx”-files.
However, you can run the portable/stand-alone version of 2.1 alongside an installed version 1.7.
And to be very clear:
AxCrypt 1.x AND 2.x are both *offline* file encryption tools.
AxCrypt 2.x does NOT require to be online to encrypt or decrypt or do anything, *except* for the very first time you run AxCrypt 2.x on a PC. Thereafter you never need to be online again.
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