Forums › Help & support › exception on UI thread
This topic contains 2 replies, has 2 voices, and was last updated by Svante 5 years, 7 months ago.
I just installed the software and i’m very surprised: no problem to secure files like *.doc but impossible to secure movie files (.MTS) with a size of 1,97 Go. An error message appears: “Unexpected error!: Exception on UI thread”
Any ideas about this problem?
This is Svante from AxCrypt.
I’ll look into this as soon as possible, thank you for reporting this. There should be no size or time limit.
Do you have disk space to store the result? (Still should not cause the error you’re seeing, but some error).
Tested with a large file without any problems. Probably something else, and we’ve improved error reporting in many ways the last days. Can you please try again with the most recent version of AxCrypt?
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