Forums Help & support Your website has an incorrect link: it does not let me to buy an Upgrade!

This topic contains 1 reply, has 2 voices, and was last updated by  Prabhukumar R 10 months ago.

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  • #31653 Reply

    Angel Rivera

    Hello!
    Good day!
    I am trying to renew my subscription to Axcrypt personal.
    From different web pages from your site and the product itself, I land at:

    ttps://account.axcrypt.net/en/Home/TryPremium
    .
    I click on the button:
    Get Premium
    .
    And I land again at:
    https://account.axcrypt.net/en/Home/TryPremium
    .
    In short, I am expecting a web page where I can proceed to buy an upgrade, but your website is stuck in a loop of web pages.
    Your company is losing sales!!!!
    .
    I am expecting that when I click on “Get Premium” I will get a web page where I can actually make a purchase, instead of getting the same marketing info again and again.
    I tried Chrome and Edge browsers from my PC, thinking that perhaps your website had different navigation paths, but the effect was the same.
    Thank you!
    Angel Rivera, AnglRivera@aol.com

     

    #31654 Reply

    Prabhukumar R
    Moderator

    Hello Angel,

    You have the same question asking in Hubspot. we already respond to your question via email/Hubspot. Please check your email.

    “Please avoid sending a same query in different mediums. You may get the duplicate response”

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