Unintended subscription

[Stephen West]

I signed up for the trial, and expected a notification that it was about to end, and a subscription fee taken. I did not use the software sufficiently to warrant purchase. Then I saw that without warning, the annual subscription fee has been charged to my card. I did not want to take up the subscription and have asked for a refund. The chat line is closed for the weekend so have sent an email.

[Prabhukumar RModerator]

Hello Stephen,

We have responded to your support email. Please check the same.

“Please avoid sending a same query in different mediums. You may get duplicate response”

Still, if you are facing any issues, please write to Support@axcrypt.net. we are happy to help you.

[John Smolak]

I was improperly charged $45 today for ax crypt, but I had no notification that my trial was ending and I was just charged $45. I would like a refund please.

[Prabhukumar RModerator]

Hello John Smolak,

We have responded to your support email. Please check the same.

“Please avoid sending a same query in different mediums. You may get duplicate response”

[Author]

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