unable to buy/renew premium subscription | AxCrypt - File Security Made Easy

This topic contains 1 reply, has 2 voices, and was last updated by Prabhukumar R 2 years, 3 months ago.

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January 17, 2022 at 10:55 #25297 Reply

Rosario Graziano

Hello,

I am tryin to renew my premium subscription which expired but when clicvk on “buy premium” in my ID page or “upgrade ” nothing happens.

I tried to get hel with live chat but no response, email bounced back, nobody answered on the phone. I am satrting thinking this company in not operatign anymore?

January 17, 2022 at 13:46 #25299 Reply

Prabhukumar R
Moderator

Hello Rosario Graziano,

We have responded to your support email.

“Please avoid sending a same query in different mediums. You may get duplicate response”

We usually respond during office hours within a day. Our time is UTC+5:30.
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