Forums Bugs & issues unable to buy/renew premium subscription

This topic contains 1 reply, has 2 voices, and was last updated by  Prabhukumar R 4 months ago.

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  • #25297 Reply

    Rosario Graziano

    Hello,

    I am tryin to renew my premium subscription which expired but when clicvk on “buy premium” in my ID page or “upgrade ” nothing happens.

    I tried to get hel with live chat but no response, email bounced back, nobody answered on the phone. I am satrting thinking this company in not operatign anymore?

    #25299 Reply

    Prabhukumar R
    Moderator

    Hello Rosario Graziano,

    We have responded to your support email.

    “Please avoid sending a same query in different mediums. You may get duplicate response”

    We usually respond during office hours within a day. Our time is UTC+5:30.

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