Forums Help & support Shared file requires password

This topic contains 1 reply, has 2 voices, and was last updated by  Svante 7 years, 7 months ago.

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  • #4294 Reply




    I am using the freeware version of AxCrypt. I had encrypted a file in a share path but when my colleague tries to access the files it asks for PWD. Where can my colleague get the password for the encrypted file other than key sharing.




    #4311 Reply


    Hello Mathew,

    It sounds like you’re saying that you encrypted a file and then shared it to a recipient. In this case the recipient can’t open it of course.

    You must add the recipients email to the list of users shared with using the key sharing feature. Right-click the file in Recent Files view, and select the Share Keys function.


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