May 15, 2021 at 00:12 #20835
I’ve noticed in between restarting AxCrypt I have to add a folder to the secured folders tab in order to get all of my secured folders to show. Is there any chance this can get looked into and fixed, it’s pretty annoying.May 18, 2021 at 14:36 #20871
please provide more information about the issue and write a mail to firstname.lastname@example.org
Please send the complete error report to troubleshoot the issue. Please follow the detailed instructions to take the complete error report: https://www.axcrypt.net/blog/how-to-send-a-complete-error-reportMay 24, 2021 at 09:27 #20920
There is no error, just the bug. I have sent the email, I’ll be waiting for a response.May 26, 2021 at 11:55 #20938
Here we go again.
- After updating Axcrypt to the latest version all my path to encrypted folders is gone. This is of course not okay, the folders should not disappear after a system uppgrade. Very irritating!
- When I shut my computor of I expect my open folders to be encrypted, thats not happening as it is. What if someone grab my laptop and run of. Encryption should start as soon as the laptop is closed, as a funktion you could choose.
- when I search for a path to a folder that path should be saved so its more easy to add more folders/files in that same place. Not user friendly at all
This is in my opinion funktions that is obviusMay 27, 2021 at 13:19 #20949
Hello Mats Järnmalm,
1.We are tried to re-recreate the issue with our local environment, But not able to re-create the same. Please step by steps detailed information about the issue and screenshots. Please write an email to email@example.com.
2.AxCrypt will automatically sign out when the screen saver goes active(based on the Inactivity Sign Out configuration), or you can sign out manually.
You can use our Inactivity Sign Out feature, to sign out the AxCrypt app on certain time interval of inactivity. Also you can sign out the AxCrypt app, when opened the encrypted file(s). Now AxCrypt will ask the user to enter the sign in password to sign in to the AxCrypt app.
For Inactivity Sign Out, File | Options | Inactivity Sign Out | Choose duration in minutes.
3. You see the folder path in AxCrypt secured folder and recent files tab. In the secured folder, AxCrypt shows the File full path. In recent files, you see the file path in the secured tab.
Still, if you are facing any issues, please write to Support@axcrypt.net. we are happy to help you.May 28, 2021 at 11:27 #20964
Step by step:
Add a secured folder
View secured folders
Secured folders is empty unless you update it via adding a folder.June 2, 2021 at 12:58 #21034
Thanks for sharing the information. We are tried to re-recreate the issue with our local environment, But not able to re-create the same.
We have responded to your support email. Please check the same.
“Please avoid sending a same query in different mediums. You may get duplicate response”