renewal payment failed trying to reinstate account | AxCrypt - File Security Made Easy

This topic contains 1 reply, has 2 voices, and was last updated by Prabhukumar R 1 year, 3 months ago.

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August 24, 2023 at 00:33 #31953 Reply

David

Hi,

My renewal auto payment failed and I’m trying to update the payment method to restore my premium account. However, I cannot find how to update my payment method and when I click on the link to upgrade to premium, the page simply reloads and does not take me to a page to register.

August 24, 2023 at 08:14 #31958 Reply

Prabhukumar R
Moderator

Hello David,

Sorry to hear this! Please you can write an email to our support team at support@axcrypt.net. our support team will help you.
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