Forums Bugs & issues perte de mot de passe

This topic contains 5 replies, has 2 voices, and was last updated by  Prabhukumar R 1 month, 1 week ago.

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  • #6518 Reply

    Ibrahim

    depuis un moment j’arrive pas à ouvrir mes fichiers cryptés…. A chaque fois que j’essaie on me dit que mon mot de passe est erroné

    #6519 Reply

    Raphaël

    Cela signifie que votre mot de passe est incorrect.

    Essayez autant de mots de passe que vous pouvez vous rappeler. Si vous avez oublié votre mot de passe, il n’y a rien que vous pouvez faire malheureusement.

    AxCrypt ne vous dira pas que votre mot de passe est incorrect si vous entrez le mot de passe correct.

    #13936 Reply

    mounchingam nchare casimir

    j’a oublier le mot de passe Axcript besoin de votre aide pour récupérer mes photos

    #13938 Reply

    Prabhukumar R
    Moderator

    Hello mounchingam ,

    Unfortunately, if you do not know the password for an AxCrypt-encrypted file you cannot open it, even if you can sign in to the account. This is by design, it’s just this situation that AxCrypt is made for and it works like this even if you actually are the original owner of the file.

    If you think you almost know the password, we have simple software allowing you to try to find your password, and you can download the most recent version from https://account.axcrypt.net/Download/AxBruteForce.exe and read of how to use it at https://forum.axcrypt.net/axcrypt-brute-force/ . Please note that we cannot provide support beyond this.

    If you do not remember the password to your account, you can always reset it. This is not a way to recover encrypted files! It’s only to allow you to sign in to the AxCrypt app and web. The new password will be used to encrypt new files. Go to https://account.axcrypt.net/Home/PasswordReset to do this, or you can also go there from AxCrypt with File | Options | Password Reset.

    #33702 Reply

    Chevalier

    Mon frère c’est suicider il a sept semaines sans laisser de lettre ou quoi que ce soit. Sur son ordinateur il y a de nombreux documents crypter par AxCrypt mais je ne connais pas son mot de passe. Est ce que vous auriez un moyen de m’aider pour avoir accès à ses documents.

    Merci.

    #33714 Reply

    Prabhukumar R
    Moderator

    Hello Chevalier,

    AxCrypt is a file encryption software with no backdoor. That means, Nobody can decrypt the encrypted files without the file password used in the file encryption. This is the way AxCrypt app was designed.

    Please use AxBruteForce tool to recover the encrypted files.

    We have simple software allowing you to try to find password, and you can download the most recent version from https://account.axcrypt.net/Download/AxBruteForce.exe   and read of how to use it at https://www.axcrypt.net/axcrypt-brute-force/ . Please note that we cannot provide support beyond this.

    Please note: AxCrypt will allow the users to decrypt the encrypted file with the original password which is used for encryption.

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