Forums Bugs & issues My correct password stop working.

This topic contains 1 reply, has 2 voices, and was last updated by  Prabhukumar R 3 weeks, 4 days ago.

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  • #20381 Reply

    Birsen

    I am locked out of AxCrypt.  I cannot open my files.  This happened after Windows 10 Update. I have the AxCrypt preium.  I have been treated as if I have the free version.

    #20383 Reply

    Prabhukumar R
    Moderator

    Hello Birsen,

    We have responded to your support email. Please check the same.

    “Please avoid sending a same query in different mediums. You may get duplicate response”

    Still, if you are facing any issues, please write to Support@axcrypt.net. we are happy to help you.

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