Forums Bugs & issues Inactivity Timer not working?

This topic contains 2 replies, has 2 voices, and was last updated by  Prabhukumar R 3 years, 4 months ago.

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  • #18925 Reply

    Mehul

    I recently got a new company and now my inactivity timeout is not working.

    I have my inactivity timeout set to 15 minutes.  I open a file, it prompts for password, I enter and great.

    On the old computer, if I opened another file 20 minutes later, it needed the password again.  Which is what I want – in case someone, for example, steals an open computer.

    However, on the new computer, I went out, came back an hour later, and could open secure files without a password.

    Any ideas?  I noticed with the new computer, I also downloaded a newer version of AxCrypt (2.1.1608.0) vs the old one (2.1.1585.0)

    #18926 Reply

    Mehul

    Sorry – New computer, not “new company”.

    #18930 Reply

    Prabhukumar R
    Moderator

    Hello Mehul,

    Everything seems fine and it’s working fine when we tried to recreate the issue in our local environment.

    Please send more detailed information with some screenshots. Please write an email to support@axcrypt.net.

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