Forums Community I am not able to encrypt or decrypt files anymore

This topic contains 3 replies, has 2 voices, and was last updated by  Prabhukumar R 2 weeks, 4 days ago.

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  • #20407 Reply

    Pierre

    Everytime I try this, I do get the error “The system cannot find the file specified’. I already tried to install a newer version.

    I also can’t deinstall or repair as it always says to reboot my laptop first. After rebootinmg my laptop, it gives exactly the same error. How can I fix this?

    #20438 Reply

    Prabhukumar R
    Moderator

    Hello Pierre,

    Please explain the more detailed information about the issue also some screenshots. Also, you can write an email to our support team support@axcrypt.net.we are trying to find the issue and fix the issue as soon as possible.

    #23114 Reply

    Tech Worthy

    I have used axcrypt to encrypt files in on an external hard drive. The files have disappeared although the volume of the files are still there.

    I continue to get an error stating that the hard drive needs to be repaired.

     

     

    #23124 Reply

    Prabhukumar R
    Moderator

    Hello Tech Worthy,

    AxCrypt is a file encryption software. AxCrypt encrypts the file.

    Please check the file it may be corrupted/damaged or not. if your files are corrupted/damaged, Please use the recovery tool to retrieve the file.

    Please check/investigate how you are files are corrupted.

    If the above doesn’t help, please provide detailed information about the issue and screenshot.also write a email to support@axcrypt.net.

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