Forums Help & support How can I permanently remove axcrypt encryption from my files and folders?

This topic contains 1 reply, has 2 voices, and was last updated by  Prabhukumar R 2 weeks, 1 day ago.

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  • #32068 Reply

    jeff

    I have a ton of files and folders on my computer all over the place, and I want to decrypt them all, basically all at one whack, rather than one-by-one.

    I put in File Explorer (win11 pro) to find any axx or .axx files. It pulled them up, I highlighted them all, then to decrypt. I thought maybe it was doing them and knew it’d take a while but after a while I thought it was just getting hung up and wasn’t getting anywhere. Mind you, some files were also encypted with bitlocker and zipped, if that makes any difference.

    I stopped the process through task manager.

    I go back and start doing some folders separately. It’s possible some docs inside the folder have never been decryped, and some have been. I right click the folder, decrypt. I open the folder, and there might be several docs still showing up as encrypted.

    Some folders I select decrypt, I can then open the folder, but when I exit the folder, it still shows the icon that it’s encrypted.

    How can I remove the encryption from all my files and folders permanently?

    #32104 Reply

    Prabhukumar R
    Moderator

    Hello jeff,

    You have the same question asking in Support. we already respond to your question via email. Please check your email.

    “Please avoid sending the same query in different mediums. You may get the duplicate response”

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