files not encrypting when added to encrypted folder

[Geoffrey Kasher]

My subject line says it all.

 

When I move a file into an encrypted folder, the file is never encrypted.

 

What is the fix?

 

Thanks

[Prabhukumar RModerator]

Hello Kasher,

We have responded to your support email.

“Please avoid sending a same query in different mediums. You may get duplicate response”

[Tom]

I have the same issue, what is the answer?

[Prabhukumar RModerator]

Hello Tom,

Incase the folder is not listed in the Secured Folder list, then you have to secure the folder again using the Add Secured Folder option from the right click content menu. Now you can click the broom icon. Now your files are encrypted. work for local/network drives and cloud storage

If you are asking any Queries, please write to Support@axcrypt.net we are happy to help you.

[Author]

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