Forums Bugs & issues Exception during processing

This topic contains 1 reply, has 2 voices, and was last updated by  Prabhukumar R 2 months, 4 weeks ago.

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  • #32859 Reply

    Allan

    I have installed the latest free version of Axcrypt.

    After opening and then exiting the encrypt file, I receive the following error:

    Exception during processing:

    Cannot allow encryption with empty password!

    #32866 Reply

    Prabhukumar R
    Moderator

    Hello Allan,

    AxCrypt app tries to re-encrypt the file that time you have to sign out or Automatically sign out from the AxCrypt app. so you will get the dialog ”cannot allow..”.

    Please check that time you have a sign-in to the AxCrypt app or not. Please sign in to the AxCrypt app and check some other files.

    still, If you are facing any issues, you can feel free to contact our support via support@axcrypt.net.

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