Double charged and no "premium support"

[Henry]

I been trying to get support on my account about a yearly charge. You guys already charged me and I had to pay again to get “premium support”, which doesn’t even work. How do I get someone to correct this before I file a chargeback?

[Prabhukumar RModerator]

Hello Henry,

We have responded to your support Priority email. Please check the same.

“Please avoid sending a same query in different mediums. You may get duplicate response”

Still, if you are facing any issues, please write to Support@axcrypt.net. we are happy to help you.

[Author]

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