Forums Bugs & issues Double charged and no "premium support"

This topic contains 1 reply, has 2 voices, and was last updated by  Prabhukumar R 6 months, 2 weeks ago.

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  • #19682 Reply

    Henry

    I been trying to get support on my account about a yearly charge. You guys already charged me and I had to pay again to get “premium support”, which doesn’t even work. How do I get someone to correct this before I file a chargeback?

    #19684 Reply

    Prabhukumar R
    Moderator

    Hello Henry,

    We have responded to your support Priority email. Please check the same.

    “Please avoid sending a same query in different mediums. You may get duplicate response”

    Still, if you are facing any issues, please write to Support@axcrypt.net. we are happy to help you.

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