Forums Bugs & issues different password online & local

This topic contains 2 replies, has 2 voices, and was last updated by  JClaud 2 days, 19 hours ago.

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  • #44509 Reply

    JClaud

    <p>Hello, I changed my online password but the new PW doesn’t works on my PC. How to change it also on my PC ?</p>

    #44521 Reply

    Prabhukumar R
    Moderator

    Hello JClaud,

    Please try to clear the AxCrypt local contents by using the AxCrypt file menu File | Options | Clear All Settings & Restart or clicking the switch user button in the sign in dialog.

    After that, Please use your latest password to sign in with the AxCrypt app(internet enabled) without any issues.

    If you have any queries/issues, please write to Support@axcrypt.net. We are happy to help you.

    #44559 Reply

    JClaud

    <p>Yes, it works now ! Thank you so much !</p>

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