Forums Help & support Decrypting

This topic contains 1 reply, has 2 voices, and was last updated by  Svante 6 years, 2 months ago.

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  • #3345 Reply

    John Kuehnle

    I have encrypted a number of files and a couple of folders but, now that I want to access them, I cannot; cannot be decrypted. What can I do to remedy this?

    #3350 Reply


    Hello John!

    Please update to the most recent version. If that does not help, or you already have, send a screen shot of what’s not working or explain further.

    Also, I respectfully ask that you please do not send the same question via different channels as you did with this one. This will make us respond slower, not faster, since we’ll be wasting time handling the same issue multiple times.


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