Forums Help & support Couldn't open "de-axcrypted" .pst file

This topic contains 2 replies, has 2 voices, and was last updated by  Ronnie 3 years, 4 months ago.

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  • #18883 Reply

    Ronnie

    Last year I’ve encrypted some word documents & exported outlook (.pst) files. When I decrypt the files I can read the word documents, but when I try to import the .pst files in outlook the program (outlook) says that the file isn’t a .pst file. What went wrong?

    Regards,

    Ronnie

    #18886 Reply

    Prabhukumar R
    Moderator

    Hello Ronnie,

    AxCrypt app encrypt file(s) with the .axx extension. I think there is no issue in AxCrypt(not sure). Please contact relevant support.

    #18888 Reply

    Ronnie

    It is solved. Because one of the programs (don’t know if it is AxCrypt or windows) automaticaly want to open the decrypted file in one way it is conflicted. I removed the security (.axx) and finally the .pst could be imported in outlook. Word documents are automatically opened and gave no problems. Thanx for the comment.

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