Forums Help & support changed email address

This topic contains 1 reply, has 2 voices, and was last updated by  Prabhukumar R 2 weeks, 4 days ago.

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    I changed my email address. Is there something different or specific that I need to do when logging into axcrypt on my windows PC. Thanks.

    #20496 Reply

    Prabhukumar R

    Hello Sara,

    Please delete the folder (C:\Users\’User Name’\AppData\Local\AxCrypt) to clear the local cache and starts the AxCrypt app like a new. or click the switch user button in AxCrypt sign-in dialog box.

    Now start the AxCrypt app and login to the AxCrypt new(changed) email address with credentials.

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