Forums Help & support Cancellation if axcrypt premium subscription

This topic contains 7 replies, has 3 voices, and was last updated by  Prabhukumar R 2 years, 1 month ago.

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  • #14320 Reply


    <p style=”text-align: left;”>Actually I don’t want axcrypt premium subscription now. I was on 30 day free trial and now I want to cancel my subscription and go back to axcrypt basic. And I want to do it quick because I only have 4 days left for premium trial to end.</p>
    But there is nothing on your website for cancellation of premium subscription. Pls help

    #14321 Reply



    See .

    “We will always offer a no questions asked refund if requested within 30 days. Inform us via email at should you wish a refund. Refunds are issued by reversing the initial transaction, unless we agree otherwise.”

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    #26694 Reply


    I dont want axcrypt premium subscription. I have even emailed about cancelling my subscription before 30 days free trial end date but it was not cancelled and my money got deducted. Can you please Cancel my subscription and refund the money.

    #26707 Reply

    Prabhukumar R

    Hello soumya,

    We have responded to your support email.

    “Please avoid sending a same query in different mediums. You may get duplicate response”

    #26788 Reply


    I have cancelled axcrypt and deleted my axcrypt ID several days ago yet you are still attempting to charge my card. Kindly stop.



    #26789 Reply

    Prabhukumar R

    Hello Jason,

    Please send the AxCrypt subscription purchase email address, invoice, and subscription details. Please write an email to our support team we investigate and try to resolve the problem as soon as possible.

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