Forums Help & support Cancel auto renewal

This topic contains 2 replies, has 2 voices, and was last updated by  Thomas Bush 2 weeks ago.

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  • #40270 Reply

    Jack Balazs

    I cannot find any way to contact AxCrypt.  I don’t have time to search through 65+ pages of the forum looking for an answer.  Search shows zero results.

    I want to cancel my auto renewal with my current subscription ending on the next due date of December 2, 2025.  I no longer authorize any charges to my credit card by AxCrypt or any payment / collection service they may use.

    #40280 Reply

    Prabhukumar R
    Moderator

    Hello Jack Balazs,

    To cancel your subscription, please sign into your account at https://account.axcrypt.net/ and click the “Cancel Subscription” button on the “My AxCrypt ID” page.

    If you facing any issues during the cancellation process, feel free to reach out to us at support@axcrypt.net, and we will be happy to assist you further.

    #42189 Reply

    Thomas Bush

    @Red Light Green Light To cancel your auto-renewal for AxCrypt, you can follow these steps:

    Log in to Your Account: Go to the AxCrypt website and log into your account.
    Navigate to Subscription: Find the Account Settings or Subscription Management section in your account dashboard.
    Manage Subscription: Look for an option to cancel or disable auto-renewal. Follow the prompts to confirm your cancellation.

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