Cancel auto renewal

[Jack Balazs]

I cannot find any way to contact AxCrypt.  I don’t have time to search through 65+ pages of the forum looking for an answer.  Search shows zero results.

I want to cancel my auto renewal with my current subscription ending on the next due date of December 2, 2025.  I no longer authorize any charges to my credit card by AxCrypt or any payment / collection service they may use.

[Prabhukumar RModerator]

Hello Jack Balazs,

To cancel your subscription, please sign into your account at https://account.axcrypt.net/ and click the “Cancel Subscription” button on the “My AxCrypt ID” page.

If you facing any issues during the cancellation process, feel free to reach out to us at support@axcrypt.net, and we will be happy to assist you further.

[Thomas Bush]

@Red Light Green Light To cancel your auto-renewal for AxCrypt, you can follow these steps:

Log in to Your Account: Go to the AxCrypt website and log into your account.
Navigate to Subscription: Find the Account Settings or Subscription Management section in your account dashboard.
Manage Subscription: Look for an option to cancel or disable auto-renewal. Follow the prompts to confirm your cancellation.

[Anonymous]

@slope To cancel your AxCrypt auto-renewal subscription, follow these steps:

• Sign into your account at https://account.axcrypt.net/.
• Navigate to the “My AxCrypt ID” page.
• Click the “Cancel Subscription” button.

[Erin]

I am unable to find any direct way to contact AxCrypt support, and the search function on the forum returns no helpful results.

Please consider this my formal notice that I do not wish to renew my AxCrypt subscription.
My current subscription ends on December 2, 2025, and I am requesting that auto-renewal be cancelled. I do not authorize any further charges to my credit card by AxCrypt or any third-party payment processors they may use. Retro Bowl

I would appreciate written confirmation that my subscription will not renew.

[Erin]

<p>@Retro Bowl I am unable to find any direct way to contact AxCrypt support, and the search function on the forum returns no helpful results.</p><p>Please consider this my formal notice that I do not wish to renew my AxCrypt subscription.<br />My current subscription ends on December 2, 2025, and I am requesting that auto-renewal be cancelled. I do not authorize any further charges to my credit card by AxCrypt or any third-party payment processors they may use.</p><p>I would appreciate written confirmation that my subscription will not renew.</p>

[Prabhukumar RModerator]

Hello Erin,

We apologize! Please, we request that you send an email to our support team at support@axcrypt.net. We will help you.

To cancel your subscription, please sign into your account at https://account.axcrypt.net/ and click the “Cancel Subscription” button on the “My AxCrypt ID” page.

[karinaaespa]

You should contact AxCrypt support directly via their official contact form or email. If that’s not available, cancel through Italian Brainrot Clicker the payment provider (like Stripe or PayPal) to stop auto-renewal before Dec 2, 2025.

[Tiny Sofia]

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[Patrick]

This is bullshit, you can’t cancel once your subscription expired but it keep on trying to charge you and the cancellation button you only get it after it renewed again.
How do I get my money back, I used it one time to test out and my card is always have zero balance unless I want  to buy stuff.It keep on trying to charge my card and no way to cancel it when I logged on.
How do I get my money back? It just automatically charge me when I was trying to buy stuff.

[Joseph H. Manan]

I completely understand your frustration with trying to find a way to contact AxCrypt. I had a similar experience with a platform that didn’t provide easy access to customer support. However, when I switched to Basketball Stars, I was pleasantly surprised by their responsive support team. They made cancelling my subscription a breeze, which took the stress off my shoulders. If you’re looking for a better experience, I recommend giving it a try!

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