Forums › Help & support › Axcrypt stopped working

This topic contains 15 replies, has 3 voices, and was last updated by  Prabhukumar R 6 hours, 45 minutes ago.

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    Prabhukumar R
    Moderator

    Dear AxCrypt User,

    We are currently experiencing a technical service disruption affecting certain AxCrypt online services, including account sign-in and new account registration.

    Our engineering team is actively working with our infrastructure provider to restore normal functionality as quickly as possible.

    Users who are already signed in may still be able to access certain AxCrypt features in offline mode. However, new sign-ins and some account-related functionality are currently affected.

    If you receive an incorrect password message during this disruption, it does not necessarily mean your password is wrong.

    We understand how important reliable access to AxCrypt is, and restoring these services is our highest priority.

    We sincerely apologize for the inconvenience and will provide further updates as soon as more information becomes available.

    Thank you for your patience and understanding.

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