AxCrypt secure your file and changed to .axx extension. If the files are having an “.axx” file extension, then the files are secured/encrypted with the AxCrypt app.
For example: your file name xyz.doc(original extension) after encryption your file name xyz.doc.axx(after encrypt using AxCrypt)”. but you are renamed wrongly the file extenstion like that.”C:\user…\b”. So please change the proper file extenstion. Then open the encrypted file without any issue.
AxCrypt app encrypt file(s) with the .axx extension. AxCrypt encrypted files have their own file structure and AxCrypt app only can interpret and open those file(s). That’s the way AxCrypt was designed. Other than .axx extension files, can’t be opened by the AxCrypt app. No other application(s) can open the AxCrypt encrypted files.
If the above doesn’t help, please provide detailed information about the issue and screenshot.also write a email to firstname.lastname@example.org.