Forums Bugs & issues Access to password manager has become very slow

This topic contains 2 replies, has 2 voices, and was last updated by  Prabhukumar R 11 months ago.

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  • #31540 Reply

    Ana

    Hi, I have been a user of AxCrypt for several years. I use the encryption features but also the password manager.  Over the last few days ,my access to the latter from any mobile device has been extremely slow. This is true whether I use an iOS device such as an iphone or ipad or an Android device.  Is there any reason why?  It has always been fairly fast and I can’t figure out why it now hangs and spins for a good 30 seconds before allowing me to enter the manager, and hangs again when I try to view a password or make any changes/additions.  Thank you.

    #31543 Reply

    Don

    I have seen this too. Seems to be about a week or two. My primary device is MacBook Air Ventura 13.4.1. Both Firefox and Chrome show this behavior.

    #31550 Reply

    Prabhukumar R
    Moderator

    Hello Ana & Don,

    Apologies for the inconvenience caused.

    We are working on it – soon it will be resolved.

    Once again sorry for the inconvenience.

    If you are asking any Queries, please write us at support@axcrypt.net.

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