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Hello Chuck,
Yes – do watch the video and others. We can’t automatically encrypt files in a folder quite like that. The “Secured Folders” feature is almost that though. If you designate the folder as a secured folder, new files will be encrypted by a single click, or when you exit AxCrypt.
Hello Andy,
Yes, in order to open an AxCrypt encrypted file, you need to download and install the AxCrypt app on the mobile.
No, you do not need to purchase twice. One subscription to Premium (or Business) is good for one person, on any number of devices.
January 17, 2018 at 23:20 in reply to: What happens to the un-encrypted copy of the file once it's encrypted? #8951Hello Ryan,
I sincerely doubt that you really could recover files that were shredded with version 1. You might be able to seem to recover them, but it would be the overwritten version.
Also, you may have found temporary copies made by the application itself – we can’t control that. If Word for example makes a temporary copy, we can’t wipe that. That’s why we recommend to complement AxCrypt with EFS or Bitlocker or similar when using it for local PC security.
Hello Gary,
All the information you require should be available on our web site, https://forum.axcrypt.net/ including instructional videos.
Please try to study this – it’s really not very difficult.
One thing though – encryption is a potentially dangerous operation in that if you forget the password you use, you will lose data. Please try it on copies or non-vital information until you fully understand how it works!
Hello Alan,
Your method works, but you’ll have to pay attention to where you save it. The default folder will be the AxCrypt temporary folder, not the original folder where the encrypted file resides.
Otherwise, just right-click the file in Windows Explorer and select AxCrypt | Decrypt, or select the corresponding function from the main AxCrypt window.
January 15, 2018 at 22:46 in reply to: What happens to the un-encrypted copy of the file once it's encrypted? #8835Hello Ryan,
You are correct – we wipe plain-text files after they are no longer needed. This does not always mean that it’s impossible to recover, it depends on operating system, firmware and the hard drive among other things.
Normal file recovery software will probably succeed in recovering the *wiped* file, if done soon after the fact. But it’s still wiped.
Hello Dirk,
Please try the updated version, and also ensure that you understand the function of the “Clean” red broom button.
Hello Ryan,
Did you read the blog post link above?
Hell Nik,
The intention is that a bright red light-bulb with a tool tip in the main window shall alert you to this.
Hello jbravi,
A screen shot of the screen with the error message may help a lot to understand what is happening. It is not likely that the new path to the file has any bearing on the situation.
January 12, 2018 at 16:00 in reply to: Unable to Decrypt, Encrypt and File – I'm locked out of all (encrypted) files!!! #8818Hello Janne,
Can you be a little more specific about the file, the history and just exactly what you mean by “unable to open encrypted file” please?
Hello,
Ok, so you have AxCrypt 2 installed – but you tried to decrypt using “AxDecrypt” which can only decrypt version 1 files, and thus will fail with the message “New file version – cannot decrypt“. Use AxCrypt 2 for these files.
Ok, I misunderstood the following you wrote: “The last modified dates of the files (just 3 of over 50) I cannot access are dated a month after I installed the pc they now reside on and a few days before registering and installing axcrypt 2. ”
This says these files were encrypted using version 1, before installing AxCrypt 2. But the failure to decrypt them with “New file version – cannot decrypt” indicates that they were indeed decrypted at least once, and thus re-encrypted with AxCrypt 2.
Looking at the log files, it appears you actually *reset* your password 0n September 25 last year, after registering for AxCrypt 2 on June 10. So there is large gap in between where you may have use a subsequently forgotten password.
The “file password” requested is just that – AxCrypt asks for it when the sign in password does not work to decrypt the file. With default settings, any successful opening of a version 1 file will automatically re-encrypt it using the new AxCrypt 2 format and the then current sign in password.
When signing up for AxCrypt and starting the application, we give multiple warnings about the need to remember the password, and have a procedure where you are required to enter it at least three times before it is ever used to encrypt anything.
Hello,
Those three files were successfully opened when you had version 2 installed, and were then re-encrypted using version 2 file format AND the new password you used when registering for version 2 (perhaps different from the one you used for version 1).
You need to download the portable version 2 program (this can run in parallel to version 1) from our download page, and decrypt the files that are in version 2 format (the ones with the newer last modified date most likely).
Hello Ivann,
It’s on the to-do list, but has had to stand back for some time. I’m afraid it’s one the oldest issues we have – but to be honest, you are the first to mention it in 2 years which is why we’ve not prioritized it higher… The issue is here: https://bitbucket.org/axantum/axcrypt-net/issues/22/use-high-resolution-graphics-and-prepare .
Hello Carl,
I am not sure about what you mean with “In the old version, when I saved a file, I could go to a drop down and save as ‘Encrypted’.“. There never was such a function, since the implication is that you do this from an application when you “save a file”. Possibly you refer to right-click context menu options in Windows Explorer “Encrypt Copy” and “Encrypt Copy to .exe”? These are no longer available in AxCrypt 2, the first because of limited use and the second because of the inherent problems with encrypted “self-decrypting” exe-files.
Your second question is about the “recent files list”. This is a convenience function in AxCrypt 2. What is perhaps not apparent is that the plain text (original file name) is actually encrypted before stored in the recent files list, so if they files are renamed after encryption that information is not easily obtainable. We made the decision that the convenience of use is worth more than the very doubtful “security” of not listing recently used files – this information is available in so many other places in the file system and other places, such as the respective applications etc. In order to minimize the use of AxCrypt for illegal purposes, the AxCrypt feature-set is aimed at users who have files to keep confidential – but not users who need to hide the fact that they have encrypted files at all.
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