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Hello Delwar,
This is unfortunately not really the right forum to ask general questions about encryption.
The key is the key used to encrypt, i.e. “password” in very non-technical terms.
The block is the unit of data that is passed through the algorithm, for AES this is 128 bits, or 16 bytes.
I suggest you read the Wikipedia page on AES, https://en.wikipedia.org/wiki/Advanced_Encryption_Standard .
Hello Grumpy,
If you are creating the account via the desktop app, the email contains the verification code that should be entered into the app – and it should at this point be asking you for this…
If you are creating the account via the web, there is indeed a web link. It’s the big green button in the middle of the email.
The second issue is different. Please describe this in more detail in a separate thread. For an encrypted file to be able to be opened, the sender must use the key share function to share it with the recipient. Otherwise, no receiver can open it without knowing the senders original password – which no-one should, and thus no-one can open the file except the person who did the encrypting which is exactly the point of AxCrypt!
March 15, 2018 at 21:35 in reply to: eski şifremi unuttum, yeni şifreyle eski dosyaları açmıyor. #9924Hello mesut,
If you do not remember the password to your account, you can always reset it. This is not a way to recover encrypted files! It’s only to allow you to sign in to the AxCrypt app and web. The new password will be used to encrypt new files.
Unfortunately, if you do not know the password for an AxCrypt-encrypted file you cannot open it, even if you can sign in to the account. This is by design, it’s just this situation that AxCrypt is made for and it works like this even if you actually are the original owner of the file.
To decrypt the files, you need to remember the original password used.
Hello Barron,
Yes, you do have to create an account – there are many reasons for this, one of them being reduced risk of data loss due to forgotten initial password. Yes, it does happen. With the account setup procedure we get a better chance of informing users of the importance of the password, and it has to be typed 3 times before actually encrypting anything.
It also enables us to do some other cool things. Part of the technical background can be read here: https://forum.axcrypt.net/blog/what-is-an-axcrypt-id/ .
When you are “signed in” to AxCrypt, the most important aspect is that you’ve established a verified (checked against the one you initially set) default password to use. This also reduces data loss due to typos when encrypting. Yes, it does happen. The password you signed in with is then used to decrypt and encrypt all files (until changed).
Hello Elstgeest,
AxCrypt has a feature called key sharing, which enables anyone encrypting a file to designate one or more other recipients to be able to open the file with their own password.
We also have a feature called secured folders, which enables you designate folders where files are to be kept encrypted, and also a key share policy for those folders.
In your case, you might use just the key share, or both, features.
There are some simple videos explaining how this is done on the web site.
Hello Aarohan,
Please follow the instructions here: https://forum.axcrypt.net/blog/send-complete-error-report/ .
You can also try uninstalling and re-installing, or deleting all files in %localappdata%\AxCrypt .
Hello C. Silva,
Can you please follow steps 2 and 3 provided here https://forum.axcrypt.net/blog/send-complete-error-report/ and email it to our support inbox as described there?
Do refer to me in the text or subject of the email, and it will get to me.
Hello,
As Daniel has already pointed out, you clearly state an equivalence between “f…d up” and “monetizing“.
All I can say is that after 15 years of trying and hoping for change, I can definitely state that having 10 million people using my software for free did not pay my bills. AxCrypt 1, at it’s best, earned about 10-20 dollars a week in voluntary donations. That’s from 5 000 to 10 000 downloads a week or more.
But, even so, we continue offer AxCrypt 2 for free with a feature set that is almost identical to AxCrypt 1 (which we also still have available for download). Click-by-click and keystroke-by-keystroke, AxCrypt 2 works just like AxCrypt 1 in the most typical scenarios. It looks different, but it works pretty much the same – with some additions of course!
Since you feel so strongly about this, I suggest you take the source code of AxCrypt 1 (or 2 for that matter), which is free and available under GPL and do something about it! Perhaps pay a team of developers and designers, or do it yourself, so it works like you want it to?
Hello Anonymous,
You wrote:
Just typical these days where software only seems to get worse and companies/developers don’t really care what the users want/like/need.
For what it’s worth, I do really care what the vast majority of users want/like/need – and I listen all the time. This is not quite the same as responding to every users wants/likes/needs . As the lead developer I also have a vision about what I want the software to do, and when that comes into conflict with individual users, well… I win ;-) I’m happy to develop features that only target small user groups as well, but not when it conflicts with the overall goals of the software, or the majority use cases.
Finally, we’re still operating with very small resources, which also put a natural cap on what can be done.
Hello C. Silva,
When you say “when my laptop is offline, sometimes I cannot decrypt my files” it’s an indication of a user problem – not a software problem, or that there is more to the story so to speak. Our software is entirely deterministic during decryption, so when the word *sometimes* appears there must be something else that varies.
There is also a difference to note between the signing in to AxCrypt, and decrypting a file. If your software in your laptop is not synchronized with an updated password online, a situation can certainly arise where the sign in process offline expects a different password than online. This does not account for your description of a “sometimes” behavior.
Notable is the fact that you *reset* your password on March 5, indicating that you have at least two “correct” passwords in use – one old and one new. Please note the difference between a password *reset* and a password *change*. You did a reset.
Another explanation of the “sometimes” effect could then be that the files you can’t open are from before (or after) that password reset. A password reset does not allow you to open files encrypted before the reset, with the password set after the reset. The reset is only to allow you to sign in again, and is used to encrypt new files. To decrypt old files, you still need to know the original password.
If you can send a screen shot when you get this “sometimes” problem, it will help us understand exactly at what point the password is not accepted.
Hello Ricardo,
You misunderstand. Your files are still encrypted, it’s just that AxCrypt 2 remembers the password to use to decrypt the files so you don’t have enter it all the time.
If the screen saver goes active, or it goes to sleep, or the inactivity timer is used etc – that password will also be forgotten. So, if your hard drive for example is disconnected the files on are still encrypted.
AxCrypt version 1 can be used, but it is no longer supported by us as it is obsolete.
If you uninstall AxCrypt you should decrypt your files before. Your files will not be lost otherwise, but you’ll have to re-install AxCrypt in order to decrypt them.
Hello Henry,
Enable the “Include Subfolders” option.
Hello Ricardo,
You can set an inactivity timeout under settings.
I’d also recommend to read https://forum.axcrypt.net/blog/leaving-computer-axcrypt/ which discusses the sign in metaphor used by AxCrypt 2.
Hello Shawn P,
Thank you for keeping tabs on us!
We’re still working, and in fact compared to a year ago we’re spending more time than ever. However – we’re working on many fronts – web, PC, Mac, iOS, Android etc.
As Carl mentions, we do try to ensure we’re stable before releasing. For the fall and early 2018 we’ve been focusing on our new Business functionality, while doing a lot of development on the common apps such as the PC as well. While all is not public, you can follow the main development at https://bitbucket.org/axantum/axcrypt-net .
We are indeed working towards an update of the apps on all platforms, but there are many things to coordinate – translations not the least of them. We want to roll out support for as many languages as possible.
Hello Niels,
The reason is that you used to used an old password (we can see from your account that you’ve used AxCrypt for almost 2 year).
You did not *change* your password yesterday, you *reset* it.
If you do not remember the password to your account, you can always reset it. This is not a way to recover encrypted files! It’s only to allow you to sign in to the AxCrypt app and web. The new password will be used to encrypt new files.
If you open files encrypted with a different password than your sign in password you will be prompted for that original password.
Unfortunately, if you do not know the password for an AxCrypt-encrypted file you cannot open it, even if you can sign in to the account. This is by design, it’s just this situation that AxCrypt is made for and it works like this even if you actually are the original owner of the file.
You need to remember the password you originally used to encrypt the files!
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