[SvanteSpectator]

Hello Mark,

No, not really. Unless you deliver the computer to service repair powered on and signed in to both Windows and AxCrypt.

We will sign you out of AxCrypt if the computer goes to sleep, or the screen saver goes active etc.

You should never give your Windows password to the repair shop either of course.

[SvanteSpectator]

Hi Jack C.,

Thanks for all the input!

[SvanteSpectator]

Hello Walt,

You can decrypt them in a single step my selecting them all and then doing AxCrypt | Decrypt for example. You can also have them in a folder designated as a secured folder, and chose to decrypt the folder temporarily. It can then be re-encrypted with a single click when you are done.

[SvanteSpectator]

Hi Garry,

Yes, I guess we could install a 32-bit context-handler as well on 64-bit systems… It just feels pretty wrong, and I would like to contest the statement that today most software is still 32-bit. Yesterday, yes. But 2018?

There is quite a bit of work and testing involved in making this possible, and somehow it just seems like energy spent wrong. In retrospect, I should probably have done this 10 years ago or so when the 64-bit version was first made, but to be honest it did not occur to me.

Also, overall, very very few people actually report this as a problem. An overwhelming majority of AxCrypt users run 64-bit shells on 64-bit windows.

So, unfortunately, I’m afraid we won’t be doing this even if it obviously can be done.

[SvanteSpectator]

Hello JustOneWhoCares and Jack C.,

Thanks for all the input, we do try to improve AxCrypt and make it fit a many needs as possible without making it more complicated than it has to be.

One bit of clarification concerning multiple passwords. We’re not planning to add functions to have different passwords as such, but we are planning to add a function whereby we might let users share by way of password.

[SvanteSpectator]

Hello SjBob,

The mail is most likely sent, or at least attempted to be sent. Sometimes, various mail providers will refuse to accept email. If you contact support and let them know the email address that should have received the email, they can check if the email has been sent, or if it was rejected.

[SvanteSpectator]

Hello KALPANA,

I am sorry, but I’m afraid I do not understand your question at all. Remember that AxCrypt is about encryption, not access control.

[SvanteSpectator]

Hello BM,

Yes, that’s the option!

[SvanteSpectator]

Hello Peter,

There is some issue with your Windows configuration – we’re just trying to open a web URL using the default browser for Windows.

Googling “class not registered” it seems to be a problem that happens, often with Chrome. It is nothing to do with AxCrypt, but an issue separate from AxCrypt with your computer.

[SvanteSpectator]

Hello Raijin,

I’ve now found the email to support and responded. Hopefully it answers your query!

[SvanteSpectator]

Hello BM,

The message “No magic Guid was found.” means that the file you attempt to work with does not pass the first check – to see if it starts with a unique sequence of 16 bytes that all AxCrypt-encrypted files start with.

So, it would seem that the file you attempt to upgrade is not actually an AxCrypt-encrypted file (or a severely damaged one).

If you do not disable the option to auto-upgrade, all V1 files you open will be converted to V2 as they are opened.

[SvanteSpectator]

Hello Tom,

The most common reason is not actually installing AxCrypt, but running the portable version.

If you have run the installer, it is likely something with your Windows. Sometimes a reboot can help, and also clearing the Windows Explorer icon cache (google it).

[SvanteSpectator]

Hi Raijin,

Did you get a response from support? I was looking, but could not find either an issue matching your description, or a reply.

[SvanteSpectator]

Hello Raijin,

No, George is just a helpful member of the community (thank you!).

I am the lead developer of AxCrypt and will happily (well…at least attentively) listen to any serious grievances you have. Depending on the nature, the support inbox might be a better channel, but it’s up to you. In any case, if you do it in the forums, do so in a new thread please.

Concerning the actual issue here, yes, AxCrypt is a file encryption software. Not a ‘folder’ encryption software. We do not create virtual drive or folder containers. We encrypt each file individually, which has it’s pros and cons.

So, yes, decrypt all the files in the folder and the slide show will work, then re-encrypt them when you are done. This is what George suggested. You can also use the ‘secured folder’ feature to make it easier to keep the files in the folder encrypted with a single click. AxCrypt may however not be the most convenient solution for your particular use case.

[SvanteSpectator]

Hello Joe,

Yes, they seem are likely doubly encrypted. First with “Advanced Encryption Package”, and then with AxCrypt.

In the light of this, I don’t really understand your statement “What I still don’t understand is the double futile extension—the “aep.axx.”  It makes it seem that the files with that extension are doubly encrypted“.

Exactly!

First you encrypt the file with “Advanded Encryption Package”. This tacks on the “.aep” extension to the original.

Then you encrypt the file with AxCrypt. This changes the “.aep” to “-aep”, then tacks on the “.axx” extension

So a file named “File.pdf-aep.axx” seems to be double encrypted because it is!

[Author]

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