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June 18, 2018 at 15:32 in reply to: Unexpected Error – Inflating: oversubscriibed dynamic bit length trees #10791
Hello,
This would indicate that the copy on the PC where it did not work indeed is corrupt. If you wish, I’d be happy to check this. You can send the encrypted files (without the password of course) to our support email and reference me.
June 18, 2018 at 15:00 in reply to: Unexpected Error – Inflating: oversubscriibed dynamic bit length trees #10788Hello Mike,
This would seem to indicate that the file has been corrupted. How was the file stored, i.e. on what type of medium?
June 18, 2018 at 14:07 in reply to: Unexpected Error – Inflating: oversubscriibed dynamic bit length trees #10786Hello Mike,
Can you give more details about the origin of the file, and the version of AxCrypt used for encryption and also if different, for decryption?
June 18, 2018 at 00:43 in reply to: Stay loggeg in according to windows user logged in status #10784Hi,
A couple of weeks I think, but I won’t promise… ;-)
June 17, 2018 at 23:40 in reply to: Stay loggeg in according to windows user logged in status #10782Hello,
Fingerprint discussion aside, this is really about how should AxCrypt handle the situation of screen saver going active, going to sleep etc.
Unfortunately, there are two schools of thought among users:
1) Those who are very annoyed because they are not prompted for the password often enough. It is insecure they say!
2) Those who are very annoyed because they are prompted for the password too often. It is unusable they say!We’ve tried to hit a balance here, but we’ll probably be adding yet another option (I really don’t like all these options…) to control the sign out behavior when the screen saver goes active. Maybe we’ll connect it to the inactivity option we already have. If it’s set to never timeout, we don’t sign out at sleep either. Or we’ll just have it as yet another option.
Hello john,
Just what registry error would that be? For future reference…
Hello Tom,
Thanks for the report. The Brute Force software is built and deployed without manual regression testing, we’ve updated tooling and dependencies but missed that.
Please try again and download an updated version 2.1.421 (or better).
Svante
Hello Samuel,
No, you’ve understood it correctly. We always open in the default associated application. We don’t have a ‘transitive’ Open With option yet.
We try to keep it simple, and actually – try as I might, I don’t think I’ve had this request mentioned before… 20+ millions users and about 17+ years… It seems most settle on having one preferred application for a given extension.
I do understand why you’d want to be able to switch, but it’s not a common request apparently. Sorry, it’s not likely to be a priority in the near future.
Hello Thomy,
Nobody should ever share a private key regardless of the software or specific use. That’s why the key is called private.
In order to open a Word file, you need Microsoft Word or compatible software installed.
In order to open a PDF file, you need Reader or compatible software installed.
In order to open a TurboTax file, you need TurboTax or a compatible software installed.
In order to open an AxCrypt-encrypted file, you need AxCrypt or compatible software installed.
So, in order to share an AxCrypt-encrypted file the other user must use AxCrypt (or compatible, but none is available as far as I know).
What you also do as a Premium user is to use the key sharing functionality (this is not the private key, it’s a different key – often called a session key) of AxCrypt by entering the other users email address to share with as recipient. Once that is done, you can send the file to the recipient who also needs to install AxCrypt (but does not need to be a Premium user). All this is explained and shown in videos and other material available at https://forum.axcrypt.net/ .
Hello john,
Can you send a screen shot of how it looks like when you try to open the file (yes, I hear you’re saying nothing happens, but we’d like to see what it looks like before)?
June 17, 2018 at 13:50 in reply to: How do I save an unencrypted copy of a file that I originally encrypted? #10775Hello Derek,
If you want to keep the encrypted file, make a copy and then select ‘Decrypt’ from the right-click menu in Windows Explorer, or select Decrypt from within AxCrypt.
If you want to stop encrypting the file permanently, just don’t make a copy first.
Hello Lika,
George summarizes the situation correctly.
We are easy to reach! Here for example, or via support.
June 17, 2018 at 13:46 in reply to: Files encrypted with AxCrypt v1.7.3156.0 cannot be decrypted with later versions #10772Hello tekserver,
Without more information, I’ll have to insist that, yes AxCrypt 2 can decrypt AxCrypt 1 files. However, you do need to know the original password.
Have you verified that you can decrypt them with AxCrypt 1? And then making sure to use the same password you fail to decrypt them with AxCrypt 2? If so – what is the message you are getting?
Hello Roy,
Well, you *can* use AxCrypt entirely without access to the Internet, but we don’t really recommend it and it’s not quite convenient. It does not *require* Internet access at any time though.
Our support personell are stationed in Europe (mostly Sweden, i.e. me) and India. We all speak and write English.
We only have the Premium and Business pricing plans, sorry.
Hello Russ,
Can you please provide screen shots of the situation and the messages? There’s no reason to ask for your password repeatedly to encrypt (to decrypt is another matter).
Encrypting subfolders *is* a Premium feature, but you can still encrypt many files in a folde with the Free edition.
Since you are a paying Premium user you might also want to try support.
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