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Hi Paul!
No, we don’t have such a web page. We probably should. There are quite a lot of differences, even if the core function is the same it looks quite different so some old users are a little bit intimidated by the changes. We’re working on new tutorials and a “AxCrypt 2 for AxCrypt 1 users” page.
Yes, you’re right – AxCrypt 1 can’t read AxCrypt 2 files. So you should upgrade both computers at more or less the same time.
Hi Zen,
Lots of people have given us really valuable feedback on the new version, and we’ve improved a lot of things as a result. Some things have to change some time though, one of the problems of course is that AxCrypt didn’t really change at all in 15 years. So any change is hard to make. But we really do have to make some changes.
All that being said, we’re continuously looking into ways of keeping the core values we want with version 2, and adapting to user feedback. Asking for an email address will probably remain for some time, although I do not at all exclude the possibility of releasing a version in the future which is entirely free of this requirement.
And really – you can use a disposable email if you want. We do not block them. I use mailinator.com for similar purposes.
The key thing is that we really believe that in the future, even if you don’t want to share encrypted data with someone else, someone else may want to do so with you. The connection to your AxCrypt ID (account/email) makes this very easy to do, and this is one of the really big changes in AxCrypt 2 where we want to go beyond private personal encryption.
Once again, thanks for your input!
Hello James,
I’m not quite sure what you’re asking, and I’m a little concerned about the link you included (removed).
If you’re asking about differences between AxCrypt 1 and AxCrypt 2, yes there are differences. Best is if you simply try it out.
Hi skipro,
No, right now we don’t support recursive encryption of folders. See https://bitbucket.org/axantum/axcrypt-net/issues/191/add-option-for-recursive-operation .
The difference between encrypting the files in a folder with right-click and using the secured folder feature is that the latter will monitor the folder, and allow you to encrypt all unencrypted files there with a single click (or when you sign out or exit AxCrypt).
The difference between encrypting with an active Premium subscription, or without with AxCrypt Free is that with Premium it encrypts using AES-256 and with Free AES-128.
Hi Frank,
Here’s the thing – you downloaded “AxCrypt standalone” – the install-free version. Now, if it could do everything an installed version can, why do we need it?
Well, that’s just what the installed version does – it adds two major things to the standalone version:
1) Double-click to open encrypted files
2) Right-click in Windows Explorer to access AxCrypt.
That’s essentially what the installation procedure does – set a number of Windows Registry settings so those functions work.
The standalone version is, well, standalone. That’s why you have to work from the “Recent Files” view with that version.
If you’d like to get back the “double-click to to open support”, do get the installer and install it.
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What’s to keep someone from opening AxCrypt and viewing the file? Your password. AxCrypt is engineered around the fact that nothing needs to be secret except that password. Not the encrypted file contents, not the software, not the algorithms, not even the source code. Just the password.
AxCrypt does stay “signed in” for convenience while you are signed in to Windows. For more information about that, please read http://www.axcrypt.net/blog/leaving-computer-axcrypt/ .
Hello Amine,
From what we can tell, you’re successfully signing in to your AxCrypt ID account.
Of course we don’t stop letting you in if a trial period expires.
The thing is also – you never have had a trial period.
So, since everything seems to be ok from here, and we can’t really match your description of events with your account status, I’d like you to send a screen shot of where you are stuck.
PS – The behavior you describe that once signed in you do not need to re-enter the password is by design. That’s how it’s supposed to work.
Hello Patrick,
We’re in the final phases of development for mobile apps right now, they are in internal beta.
Then we’re aiming for a Mac OS X version during Q1 2017.
Hi Robin,
No, the “communication email” is the same as the AxCrypt ID. It’s that email that we verify to be correct by sending a verification code to as well.
Our point of view is that an email is simply not a secret (every spammer on the planet knows it), nor should it be a secret that a given person (like myself) is using AxCrypt.
The source code, the algorithms, even the encrypted files – nothing of this should need be kept secret.
The *only* thing that should and must be kept secret is the password.
Hello Tas,
This is most probably because you have attempted to associate the AxCrypt file extension (.axx) with a Adobe Acrobat PDF viewer.
When you install AxCrypt, the .axx file extension is associated with AxCrypt, so when you double-click such a file, AxCrypt is started (which may in turn start another application such as a PDF viewer after decryption).
If you associate .axx directly with something else than AxCrypt, it will not work.
If this does not explain it, please add a screen shot of the situation. You might also want to google “windows file association extension” or something similar.
Hello Robin!
It appears that you deleted your existing account, and then created an entirely new one. What you probably intended to do was to *change* your email. You can do that from account.axcrypt.net when signed in.
But, axantum.com is soon to be entirely separated from AxCrypt, and unless you had passwords stored in your old account, there’s no real harm done – except of course that we no longer see that you’re a long-time user!
If this is a problem, we can recreate your old account from the backups, but to be honest – it’s work and if it’s not important to you… But if really want, we can.
Hello Francois,
Can you please explain in more detail what you are trying to do, and include a screen shot? It would also be helpful to know what version of AxCrypt you are using. Finally, you’re mostly on your own when you do custom installs, but we’ll try to help if we can.
AxCrypt typically works fine on a multi-user Windows PC, as far as we know.
Hello Adewale,
This is a first. Can you please send a complete error report according to the description here: http://www.axcrypt.net/blog/send-complete-error-report/ .
Hello Mike,
Have you installed anything else since then? Although you don’t quote the exact same message, you might want to check the following: http://www.axcrypt.net/support/faq/#lavasoft-crash .
If this does not ring any bells, and you cannot find any Lavasoft software, please send a complete error report as described here: http://www.axcrypt.net/blog/send-complete-error-report/ .
Hello,
Please send a screen shot of the situation so we learn a little bit more about the version of AxCrypt etc. Generally speaking, this means that the file is damaged. It is very, very unusual.
Also, please explain a little more about the history, i.e. what type of file is it, have you updated it frequently, when did you last successfully open it, what type of medium is it stored on etc.
Hello Xavier,
You’re right – it’s a bit confusing, and doesn’t feel that welcome. It’s because there are various ways to sign up, you presumably did so via the webb. When you sign up via the AxCrypt App, it’s a little more clear. And that’s also where you start your trial period. We’ll improve that, thanks for pointing it out to us!
Anyway, I’ve extended your Premium to include the Trial month as well.
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