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Viewing 15 posts - 1,141 through 1,155 (of 1,794 total)
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  • February 6, 2017 at 20:20 in reply to: Forgot password #5427

    AxCrypt Support
    Moderator

    Thanks, Miguel!

    February 6, 2017 at 20:05 in reply to: Simply Password Protect (encrypt) of a file to be shared? #5424

    AxCrypt Support
    Moderator

    Hi,

    Here’s how AxCrypt works with sharing. We have a function called ‘key sharing’ which means that you can embed an encrypted key to the file to any other person(s).

    They will then open the file with their own password. No need to share passwords. You just add that persons email address to the list of persons who should be able to open the file, and they can.

    Check out our videos on this at https://forum.axcrypt.net/ .

    February 5, 2017 at 15:51 in reply to: Unexpected Error! Exception during processing Access to path 'C:\xxx' denied #5413

    AxCrypt Support
    Moderator

    Hello Gary,

    Just for completeness sake – I would like to point out that AxCrypt Premium (not free, sorry) does include a properly encrypted online password manager that you can access from anywhere.

    February 4, 2017 at 21:45 in reply to: Unexpected Error! Exception during processing Access to path 'C:\xxx' denied #5407

    AxCrypt Support
    Moderator

    Hello Gary,

    I’d really like to suggest that you don’t encrypt program executables in %ProgramFiles% . There’s a reason why you’re running into trouble, and that’s because Windows is trying to help you not make a mistake.

    There should be no reasonable reason for you to encrypt anything there.

    February 3, 2017 at 19:54 in reply to: High CPU #5393

    AxCrypt Support
    Moderator

    Hello Roque,

    We’ve recently attempted to fix a High CPU issue, but that was more related to system power events. If possible, I’d like you to send a memory dump, but that is more suited to discuss via email. Please contact ‘support@axcrypt.net’ with this issue.

    February 3, 2017 at 19:50 in reply to: Unexpected Error! Exception during processing Access to path 'C:\xxx' denied #5392

    AxCrypt Support
    Moderator

    Gary,

    Can you include a screen shot? It’s hard to tell without getting some more context.

    February 3, 2017 at 19:49 in reply to: AxCrypt ios app #5391

    AxCrypt Support
    Moderator

    Hello Jim,

    Can you tell us a bit more about the problem? What kind of file is it (pdf, doc, jpg, … etc)? Can you open unencrypted files of the same type?

    Where is the file stored on your phone?

    February 3, 2017 at 19:47 in reply to: Rubbish #5390

    AxCrypt Support
    Moderator

    Hello Anonymous!

    Thanks for the feedback, but unfortunately it doesn’t help us make it better. Please, if you will, give some examples of what issues you’ve experienced.

    February 1, 2017 at 15:12 in reply to: Forgot Password #5382

    AxCrypt Support
    Moderator

    Greg,

    Thanks for that tip. I’ll add an issue to update our brute force software to accept password lists like that.

    February 1, 2017 at 10:30 in reply to: Folders encryption issues #5380

    AxCrypt Support
    Moderator

    Hello Liv,

    1) Yes, in order to monitor them to keep them secured, Premium is required.

    2) Yes, we’ll be implementing recursive subfolder encryption as an option. There’s a long separate thread on why we have not done so yet (briefly: it’s dangerous, and we’ve had some users not understanding the consequences).

    3) Yes, it’s part of the same thing. Recursive subfolder encryption/decryption.

    February 1, 2017 at 08:59 in reply to: Yearly Renewal Fee? #5378

    AxCrypt Support
    Moderator

    Hello Richard!

    AxCrypt will in no way cease to function if you stop using Premium. The best way to find out is to try! You can try Premium for free for one month, after that it reverts to Free. Some extra features are unavailable with AxCrypt Free, but all the basic functions are there – and we’ll never lock you out of your files or passwords when you go from Premium to Free of course.

    January 31, 2017 at 22:34 in reply to: Password Generator not working in IE #5376

    AxCrypt Support
    Moderator

    Hi All,

    It’s back in working order again!

    January 31, 2017 at 17:59 in reply to: Forgot Password #5374

    AxCrypt Support
    Moderator

    Yes, minimum 10 characters (no simple formula for letters / digits / etc). You must assume that every character in every position can by essentially anything…

    January 31, 2017 at 15:55 in reply to: Forgot Password #5372

    AxCrypt Support
    Moderator

    Hello Andrew,

    Well, it depends on when you set the password – but the rules are no help in guessing your password. At the very least, it has to be 10 characters. When you set it from the app a certain computed complexity must also be achieved.

    You yourself is the only source of information for reducing the search space, i.e. do you have some kind of format that your passwords usually follow (a bad idea, but it might help you out here).

    January 31, 2017 at 15:16 in reply to: Password Generator not working in IE #5370

    AxCrypt Support
    Moderator

    Hello Anonymous,

    Thanks for reporting this. We have been aware of this problem for a short while. We’ll try to fix at asap. Sorry for the inconvenience!

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