[AxCrypt SupportModerator]

Hello Dennis,

The new version can open all previous files. Can you perhaps explain what message you are getting? The best is if you can provide a screen shot.

How to take a screen shot is explained here: https://support.microsoft.com/en-us/help/13776/windows-use-snipping-tool-to-capture-screenshots .

[AxCrypt SupportModerator]

Hello Brian,

AxCrypt 2 can open all AxCrypt 1 files (if you know the password).

AxCrypt 1 cannot open AxCrypt 2 files.

AxCrypt 2 will by default automatically convert all opened files to AxCrypt 2. This can be turned off.

You can’t have both installed at the same time, but you can have AxCrypt 2 installed, and keep AxDecrypt, the v1 decrypt-only stand-alone program on the computer. You can also have AxCrypt 1 installed, and use the fully features AxCrypt 2 in standalone mode. See the downloads page.

[AxCrypt SupportModerator]

Hello Yan,

Thank you for your input. It seems your major discontent is with the “stay signed in” metaphor, and the use of a single password. Please read https://forum.axcrypt.net/blog/use-of-different-passwords/ and https://forum.axcrypt.net/blog/leaving-computer-axcrypt/ for a longer discussion about these issues.

[AxCrypt SupportModerator]

Hello Dave,

Your problem is probably related to “Lavasoft Web Companion” which is not compatible with modern Windows, and causes the network stack to fail, causing AxCrypt to crash. See the FAQ for more info.

[AxCrypt SupportModerator]

Hello Nate,

No, the V2 command line is completely different and very limited still. The plan is to make a separate pure command-line version for V2.

[AxCrypt SupportModerator]

Sorry, no…

In the AxCrypt main window, use the File menu, then Options, then Clear all settings and exit.

[AxCrypt SupportModerator]

Hello Flint.

Unfortunately, if you do not know the password you cannot open an encrypted file. That is what AxCrypt is made for!

Please check the FAQ at https://forum.axcrypt.net/support/faq/ for more information.

That being said, as you say, if you know most of the password you might actually be able to find it by searching for variants. We have a software that does this to a limited extent, limited in the sense that the richness of expression for describing the variations to try is limited.

You can download the most recent version here: https://account.axcrypt.net/Download/AxBruteForce.exe and there is a description of how to use it here: https://forum.axcrypt.net/axcrypt-brute-force/ .

Please note that we cannot provide support beyond this.

• This reply was modified 8 years, 1 month ago by  AxCrypt Support.

[AxCrypt SupportModerator]

Hello Dave,

Click “OK”, and then File | Options | Clear all settings and exit .

It’s a bug that is fixed in the next release, but for now this is the work-around.

[AxCrypt SupportModerator]

Hi Bob,

Sorry, no, a lot of things are happening and it’s still very high on our to-do list. We’re working on a Mac OS X version, we’re adding some features to our account web site, we’re updating the mobile apps. We’re also just introducing a new developer resource  so we’ll start getting even more done in the next few weeks I hope.

[AxCrypt SupportModerator]

Hello charlotte,

Use the Key Sharing function. Add the recipient to the list of users. Then send the file to the recipient.

See https://www.youtube.com/watch?v=9z3KOZD-Yks .

[AxCrypt SupportModerator]

Hello AxKrypt,

Sorry, I did not realize the subject of the post was a question, since the quote you posted answers it I thought.

AxCrypt is free as it is, but you can subscribe to Premium which gives you additional functions and features. See https://forum.axcrypt.net/pricing/ .

 

[AxCrypt SupportModerator]

Hello Ken,

FYI – AxCrypt does not work like that at all. We do store some things our servers (specifically an AxCrypt-encrypted backup of your private key), but these are only for *convenience*. You can always decrypt your files if you have the file, AxCrypt software, and know the original password in effect of the time of encryption. You do not need any access to our servers, Internet or anything else.

[AxCrypt SupportModerator]

Hi albatros,

The iOS environment is complicated. AxCrypt actually can’t open anything except AxCrypt-files. It then delegates to iOS to determine the appropriate application to open the decrypted file. This does require the app itself to register that it can open the file in question.

I’m not sure how Keepass does, perhaps it doesn’t register itself?

If you use a file manager to browse to the db file, does your phone offer to open it in the Keepass app? Exactly what Keepass iOS app are you using? We’ll try this out, but it would be nice to know what app you’re using as there seems to be several.

Speaking on the subject of Keepass, you might want to try our online password manager for the same purpose…

[AxCrypt SupportModerator]

Hello Vanon,

Yes, we’ll be adding options to control the sign out behavior – everyone wants it differently so we’ll be adding that.

[AxCrypt SupportModerator]

Hello Vanon & Bertram,

AxCrypt is about encryption, not access control. This is an important distinction, I wrote a blog post about this some time ago, in slightly different context, but it still has some valid points about this. See https://forum.axcrypt.net/blog/encryption-vs-authentication/ .

The point is that it’s all about the password. To protect the device, you should use screen locks and similar mechanisms. Adding a “screen lock” to AxCrypt would just confuse the issue I think. Use a strong password, and available device locking!

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