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Viewing 15 posts - 796 through 810 (of 1,794 total)
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  • in reply to: Version Beta para MAC OS #7268

    AxCrypt Support
    Moderator

    Hello Jorge,

    I’m not sure I understand. In AxCrypt for Mac you can right-click the recent files list and decrypt or remove it from the list.

    If you are talking about Apple Mail – that’s a question for Apple.

    Do send a screen shot of the situation if it’s still unclear.

    in reply to: Version Beta para MAC OS #7261

    AxCrypt Support
    Moderator

    Hello Jorge and Manuel (thanks!),

    The 30 day trial is always a 30 day trial, so if you buy Premium after you start your Trial, you get 13 months of use.

    As Manual says – we can’t really promise, but we’re aiming to release within a few weeks.

    in reply to: Version Beta para MAC OS #7258

    AxCrypt Support
    Moderator

    Hello Jorge,

    The beta for Mac OS X that is available is found here: https://forum.axcrypt.net/forums/topic/axcrypt-for-mac-beta-is-here/.

    We always include a 30 day Trial that we enable automatically, but yes the Mac OS X version will require Premium in order to encrypt and work with encrypted documents. If you do not have Premium, the Mac OS X version will revert to a Viewer mode in which you can decrypt, and open (but not save) encrypted files.

    We are hoping to release the final version within a few weeks. If you need to evaluate the Beta a little longer or you already have used up your Premium trial, send us an email and we’ll be happy to extend your trial.

    in reply to: fichier non reconnu #7246

    AxCrypt Support
    Moderator

    Hello Olivier,

    It seems the image did not make it. Try sending it in an email to support att axcrypt dott net .

    in reply to: fichier non reconnu #7244

    AxCrypt Support
    Moderator

    Hello Olivier,

    I am sorry to hear this, although it’s not the same problem as before. The previous issue resolved itself somehow, you said.

    This is an obviously corrupted file if it is zero length. Can you perhaps send a screen shot of the file listing in Windows Explorer to our support?

    in reply to: Mac OS X Sierra #7241

    AxCrypt Support
    Moderator

    Hello Gerry,

    The reason we don’t (yet) have offline registration is simply lack of time and development resources. With yesterdays release we did take a major step in that direction, since we now have properly digitally signed subscription licenses, which makes it technically feasible to have offline validation. Now we just have to develop the function itself, but although fairly high priority, we have many other things to do first. Such as actually releasing the Mac OS X version!

    in reply to: Securing External HDD #7240

    AxCrypt Support
    Moderator

    Hello Dimitris and thank you Sam,

    Yes, I think AxCrypt will work fine for your use-case. You encrypt all the files once, and them decrypt them on-demand whenever you need to. If the hard disk is lost or stolen, no-one can see the actual content of the encrypted files.

    in reply to: Securing External HDD #7228

    AxCrypt Support
    Moderator

    Hello Dimitris,

    Encrypting or decrypting 800Gb of data will indeed take significant amounts of time. If your situation is that you need to decrypt all of it when using it, and then re-encrypt all of when done and this needs to be done every time that you do something, then AxCrypt may not be the best solution for you.

    AxCrypt works best with individual files that are used independently of each other.

    in reply to: Varias preguntas #7187

    AxCrypt Support
    Moderator

    Hello Jorge,

    The key sharing function embeds the shared key into the file. The file must thus first be key shared with the recipient, then sent or file shared. Please note that AxCrypt does not share or send the actual file. To see a quick instructional video explaining how to use key sharing, please view https://www.youtube.com/watch?v=9z3KOZD-Yks .

    You can use the Premium trial to ensure that the software works as expected. If you run out of the trial, please contact us and ask for an extension.

    Sorry, we do not have any Spanish language support.

    in reply to: Detected malware #7181

    AxCrypt Support
    Moderator

    Hello Roger,

    Because “Lavasoft Web Companion” has caused so many problems for our users (as well as for other manufacturers), we have put a special check in our code for this. What we do is we look for a file named %windir%\System32\LavasoftTcpService64.dll .

    You need to get rid of it, if you have it. Google for something like “uninstall lavasoft web companion” without the quotes.

    in reply to: Inactivity sign out #7180

    AxCrypt Support
    Moderator

    Thanks Erengisle,

    It was considered, but for what it’s worth we decided on the fixed intervals to start with. We may well change this of course, depending on input.

    The reason it’s not yet released is that we’re still testing and validating some scenarios where automatic sign out causes non-intuitive behavior, and in one case even loss of updates. We’re working on it, but it’s vacation time and we’re not fully staffed right now.

    in reply to: Varias preguntas #7165

    AxCrypt Support
    Moderator

    Hello Jorge,

    For reseller enquiries, please contact us via email at info att axcrypt dott net .

    in reply to: Inactivity sign out #7151

    AxCrypt Support
    Moderator

    Hello Erengisle,

    The Inactivity Sign Out feature is part of the Premium package but we have not released it just yet (the source repo is a little ahead of the released versions while we work and verify), but of course since the Windows version is open source under GPL you can do what you did.

    Once it’s released it’ll be directly available with the official code signed version from us, with Premium.

    in reply to: AxCrypt have not freeware software anymore? #7150

    AxCrypt Support
    Moderator

    Hello xip and Remigiusz,

    Right now – the mobile apps require Premium, and for that reason we immediately start the Premium trial when you first use a mobile app.

    We’re planning to add full encryption capabilities to the mobile apps later this year, and then we will indeed have a free viewer mode, just like we do with the new Mac OS X version we recently released for beta testing.

    in reply to: Password required after 'timeout' #7149

    AxCrypt Support
    Moderator

    Hello Neutron (and Keith),

    It sounds very strange what you’re describing, since the default really is to stay signed in. Can you perhaps verify if you actually are signed in when you’re being prompted again? This may sound like a silly question, but are you sure that it’s AxCrypt asking for your password?

Viewing 15 posts - 796 through 810 (of 1,794 total)