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Hello John & others,
Great to hear! Would it be possible for you to get those files from the trash and send them to support att axcrypt dott net ? They do not contain any sensitive information. At most, they contain the path and names to your list of recent encrypted files. I would like to see if I can reproduce the issue here to fix it for real.
Anybody else with the same problem – if you can send the text files in $HOME/.local/shared/AxCrypt to support att axcrypt dott net it would be great to aid us understand the issue.
August 24, 2017 at 20:26 in reply to: Password assigned to a file now a login password, ! don't have another! #7649Hello Don,
Happy it worked out for you. I should of course have included that third possibility: You mistyped, you misremembered – or someone else changed it. Sorry about that, but it was not entirely clear that the file was accessed / modified by multiple persons. I thought the other guy was just some other user of AxCrypt – not of the same file. My bad.
Hello John,
Would you please try the following:
Quit / Force Quit AxCrypt.
Use Finder and go to $HOME/.local/share/AxCrypt and delete all files there. Start AxCrypt. If it does not work, Quit / Force Quit it again, and go back to $HOME/.local/share/AxCrypt and send us the file ReportSnapshot.txt if it exists to support att axcrypt dott net.
Hello John,
Thanks for the input. That’s our main problem – all the machines we try it on it works. Our theory is that it’s a timing issue (also known as a race condition) that sometimes causes problems with the startup, which is asynchronous – i.e. several things are happening in the background at the same time we’re displaying the initial UI etc.
If you’re interested, please send a request for the release candidate mentioned above.
Please note – it’s not regression tested, it’s right off our build server.
August 24, 2017 at 16:51 in reply to: Password assigned to a file now a login password, ! don't have another! #7642Hello Don,
AxCrypt 2 can decrypt all AxCrypt 1 files – if you know the password.
Actually, from what you say, my conclusion is that you are in fact not using the same password that you used for the file when signing in to AxCrypt. Either you misremember, or you mistyped it this time around.
Hello!
If any of you having these problems are interested, We have a release candidate build available that tries to adress some startup issues. We are not sure if it will help, because we have not really been able to reproduce the issue.
To get this version, please send an email to support att axcrypt dott net and request it.
Hello Fardayek and others,
We are working on it! The problem right now is to reproduce it.
Hello Victor,
Great, good luck and thanks!
Hello STF!
Thank you. Will do.
Hello Vic,
Sorry about that. It’s on the to-do list..
Please click “Cancel”, and then go to File | Options | Clear All Settings and Exit
Hello Steve,
AxCrypt will encrypt any file that “looks like a file in a folder” on your computer. This is how most apps work with files. Very few have direct support for specific providers. For cloud service providers, this is typically done by synchronizing the cloud storage with a “mirror” folder on your computer. AxCrypt will happily encrypt those files, in the synchronized local copy. These will then become synchronized with the cloud and all is well.
Hello Zlatan,
Yes, it is very unfortunate that the anti-virus companies do this. As a typical user, it’s very hard to see the difference and understand the consequence of allowing what is essentially a man-in-the-middle attack.
The way AxCrypt (and encryption in general) works, if a password has been compromised all data encrypted under the compromised password should be treated as potentially compromised. With AxCrypt you can indeed change the password, but the original password used when the file was encrypted remains also valid.
So, what you need to do is to re-encrypt (decrypt + encrypt) the files that you really would like to re-assert security for.
Hello John,
Thanks for letting us know. That is indeed very strange… We’ve not seen that behavior at all. We’ll investigate during the day. What has changed of any significance in the released version is that we’re building with a new toolset, there could be an issue with that. Stay tuned. We’ll fix asap.
Hello All,
AxCrypt for macOS is now released. Get it at https://forum.axcrypt.net/forums/topic/axcrypt-for-macos-is-officially-released/ .
Hello All,
AxCrypt for macOS is now released. Get it at https://forum.axcrypt.net/forums/topic/axcrypt-for-macos-is-officially-released/ .
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