Forums Help & support What's happen if I change password ?

This topic contains 32 replies, has 4 voices, and was last updated by  Prabhukumar R 3 months, 3 weeks ago.

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  • #31655 Reply


    Hi Prabhukumar

    ok, thank you

    #31791 Reply

    Bhuwnesh raghav

    I forgot my password and not able to access my all photos.

    Please help to unlock them.

    Your help will be appreciated.

    #31819 Reply

    Prabhukumar R

    Hello Bhuwnesh,

    AxCrypt will allow the users to decrypt the encrypted file with the original password which is used for encryption.

    If you think you almost know the password, we have simple software allowing you to try to find your password, and you can download the most recent version from and read of how to use it at Please note that we cannot provide support beyond this.

    Unfortunately, if you do not know the password for an AxCrypt-encrypted file you cannot open it, even if you can sign in to the account. This is by design, it’s just this situation that AxCrypt is made for and it works like this even if you actually are the original owner of the file.

    So please try to remember the file password(which was used in the encryption process) to decrypt/open the old encrypted files.

    If you do not remember the password to your account, you can always reset it. This is not a way to recover encrypted files! It’s only to allow you to sign in to the AxCrypt app and web. The new password will be used to encrypt new files. Go to to do this, or you can also go there from AxCrypt with File | Options | Password Reset.

    For more info about Password Reset: and

    A final note: Do not forget your password, or you will lose your encrypted file and always keep a backup of all your important files, encrypted or not

    If you are asking any Queries, please write us at

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