Forums Community Use with DropBox

This topic contains 3 replies, has 2 voices, and was last updated by  candymika 1 week, 5 days ago.

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  • #23843 Reply

    Charles Parker

    I used to be able to right-click on a file name (PDF, DOCX, XLSX, etc.) in my File Explorer in DropBox (local on PC/Synced) and Encrypt/Decrypt a file. I can no longer do this. The Encrypt/Decrypt option is no longer there. I can Encrypt/Decrypt a file in a local folder on the PC. Does anyone else have this issue? Is there a fix/work-around? I have the Axcrypt APP, V 2.1.1618.0, installed.

    #23847 Reply

    Prabhukumar R
    Moderator

    Hello Charles Parker,

    Please check whether you are using the AxCrypt portable version or installed version?

    Currently, the AxCrypt right-click context menu is available only in the windows (Installer) version of the AxCrypt app. You can see the same by installing the latest version of the AxCrypt app in your windows system.

    If you are using AxCrypt installed version to check the control panel? AxCrypt app are install or not?

    If not means, I think you had to install a portable version in your system. (not sure)

    Download the latest version of the AxCrypt app from our official website (https://forum.axcrypt.net/download/ ).

    Still, if you are facing any issues, please provide more information about the issue and some screenshot and write a mail to support@axcrypt.net

    #23853 Reply

    Charles Parker

    Installed version. I even deleted the APP and reinstalled it. Sent email with screen shots to the above email address.

    #23923 Reply

    candymika

    Thank you for the good information. I want to share this information with my blog. You can follow to see at mapquest driving directions

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