Unhandled Exception: File or Archive is damaged or not readable

[Marc]

<p>After installing the actual version of Axcrypt I recognized that I do not have Premium Status anymore. So I tried to click on “Help” or “Get Premium” in the Software.</p><p>In both cases I get the message:  “Unhandled Exception: File or Archive is damaged or not readable”.</p><p>I deinstalled Axcrypt an installed it again. Nothing changed. I still receive this message.</p><p>Now I have Axcrypt which encrypts only with AES-128 and can´t get Premium anymore because of the error-message.</p><p>What can I do ?</p><p>Is it possible to install Axcrypt completely new so that I do not receive this error ?</p><p>Thanks</p><p>Marc</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p>

[Prabhukumar RModerator]

Hello Marc,

We apologize! We would request you to send an email to our support – support@axcrypt.net.  If possible, please attach screenshots.

[Marc]

Hi ParbuR,

well, today I had to login in Axycrypt and I usually use a local password.

Because the local password didn´t work I used my original password.

Now everything works. Everything is fine now.

Maybe the problem has been caused due to the local password. I don´t know.

So no further actions needed.

Thank you.

Kind Regards

Marc

 

 

 

 

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