Forums Help & support Unable to send file to other computer

This topic contains 1 reply, has 2 voices, and was last updated by  Prabhukumar R 4 months, 2 weeks ago.

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    I am trying to send an encrypted file to another computer. I clicked the “share keys” button, typed in the email, and clicked “Ok”. The other email is associated with a free tier AxCrypt account. I did not receive any email or any indication on the other account that any file has been shared. What did I do wrong?

    #22093 Reply

    Prabhukumar R

    Hello Vedhas,

    AxCrypt will not send the physical file. You can send the encrypted file via email(Gmail, yahoo, etc..) to other users

    Key sharing embeds the shared key into the file. The file must thus first be key shared with the recipient, then sent or file shared. Please note that AxCrypt does not share or send the actual file.

    Here is the tutorial how to do it AxCrypt – Key Sharing – YouTube

    If the above doesn’t help, please provide detailed information about the issue and screenshot.also write a email to

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