Forums Community The path is not of a legal form

This topic contains 1 reply, has 2 voices, and was last updated by  Prabhukumar R 2 weeks ago.

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    SANJEEV JOSHI

    AxCrypt is not running.

    All debugs are pointing to some sort of error in the program itself.

    Why is the program broken ? Downloading and trying to reinstall has not helped. How can I view the file previously encrypted using AxCrypt?

     

    #28635 Reply

    Prabhukumar R
    Moderator

    Hello SANJEEV,

    This might be because of problem with a dot net framework or some other third party applications are not allowing the AxCrypt app to run. Please check your operating system has any pending updates. If any, please update.

    Please check whether your operating system has dot net framework 4.5 or above? If not please install the same. You can download the dot net framework here, https://www.microsoft.com/en-us/download/details.aspx?id=30653.

    Also Please try to check any firewall or antivirus software’s are blocking the AxCrypt app or not? If blocked, please add the AxCrypt app in the app’s whitelist. Then restart your system and install the AxCrypt app.

    Please delete the folder (C:\Users\’User Name’\AppData\Local\AxCrypt) to clear the local cache and starts the AxCrypt app like a new.

    Then uninstall the AxCrypt app and restart the system then install the latest version of the AxCrypt app. You can download the same from our official website: https://www.axcrypt.net/download/ . Now install the AxCrypt app and try to start AxCrypting……

    Now install the AxCrypt app and try to start AxCrypting……

    If the above doesn’t help, please write an email to our support team support@axcrypt.net.

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