Forums Community Sign out takes a long time.

This topic contains 1 reply, has 2 voices, and was last updated by  Prabhukumar R 7 months, 2 weeks ago.

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  • #32456 Reply

    Scomar

    When signed in to the Axcrypt app and after adding multiple folders to the secured folder (have subfolder encrypt checked on), I tried to sign out but it will not. Just sits there. Will it not sign out until all folders/files have been encrypted?

    Also, seen this mentioned before, but when is a progress bar going to be added. Looks like many people have requested this over the years.

    Thanks!

    #32470 Reply

    Prabhukumar R
    Moderator

    Hello Scomar,

    Due to the file size is too big or does not have a valid location access or slow network configuration, AxCrypt will take some more time to finish the decryption/ encryption

    When encrypting/decrypting bulk number of files or larger files, AxCrypt will take some more time to finish the encryption/decryption. AxCrypt performs as much as faster based on the user’s system configuration and the file size.

    progress bar: Our team is effectively working on suggestions/requests/queries that come from customers. Kindly accept our apologies as we would not be able to promise an exact timeline for this but we can assure you that we are working on it and soon it will be ready. We will surely update you when it will be ready.

    If you are facing any issues/Queries, please write to Support@axcrypt.net. we are happy to help you.

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