Forums Help & support share keys file  

This topic contains 3 replies, has 2 voices, and was last updated by  Prabhukumar R 6 days, 5 hours ago.

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  • #46765 Reply

    Andre

    hi

    AxCrypt APP and select Share Keys then Share the file with a valid Axcrypt Business registered user

    Error message when she is trying to open a share keys file

    merssage:
    “Wrong Password” when the user try to open with her registered password

    What’s wrong it is supposed to works that feature ?

    Andre

    support_it@dermtek.com

    #46781 Reply

    Prabhukumar R
    Moderator

    Hello Andre,

    We have responded to your support email. Please check the same.

    “Please avoid sending the same query in different mediums. You may get the duplicate response”

    #46997 Reply

    Erika

    Hi,

    I tried sharing a file under Share Keys; However, when I included the email address of the person whom I want to share the file with, it is not sending an email notification to the recipient.

     

    Please assist.

    #47013 Reply

    Prabhukumar R
    Moderator

    Hello Erika,

    We apologize! We would request you to send an email to our support – support@axcrypt.net. Also, we will inform our development team to investigate it and get back to you as soon as possible.

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