Forums Community Reset password and now cannot get rid of old one

This topic contains 1 reply, has 1 voice, and was last updated by  Desi501 1 month, 4 weeks ago.

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  • #27036 Reply

    Desi501

    I have the free version. I forgot the password after setup so I went through getting new account but I cannot get rid of the old one and it keeps rejecting the new password. I have deleted the encripted files, uninstalled axcrypt and reinstalled. Still looking for a password I don’t have. I know I have to replace the file and re-encript them but O can’t get that far.

    #27038 Reply

    Desi501

    I think I got it resolved. I used the “change user” button and it seems to have fixed it.

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