renew link doesn't work

[Ella Read]

At the end of my trial period the link to “renew” does nothing when I click on it.

[SvanteBlocked]

Hello Ella,

Can you please take a screen shot of the dialog where you are trying to “renew”?

[Ella]

The link is circled in black.

[SvanteBlocked]

Hello Ella,

Thank you! We’ll investigate and see if the link is wrong. It can also be your system that is configured to not open links in a working browser. What we do when you click a button like that, is we launch the system-registered default handler for http URLs. If none is configured, or wrongly configured, it won’t work.

In the meantime, the link you want is: https://account.axcrypt.net/Home/Purchase .

[SvanteBlocked]

Hello Ella,

Thank you for reporting this. We’ve identified the problem, and it will be corrected in the upcoming release. If you email support, we’d be happy to give you 6 months complimentary service as a bug-bounty!

[Author]

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