Problem Opening files

[Bob David]

My PC was recently updated from Windows Vista to Windows Seven, Before the update some word files had been encrypted Since the update these files show as AXX files but I was given no option to decrypt and open them even though I know the Password I encrypted them with, in desperation I re downloaded Axcrypt again but I still cant decrypt these earlier files

[Hercule]

A screenshot would be helpful.

What’s stopping you from downloading AxCrypt and decrypting your files? You know the password.

[Bob David]

This is what I get when I try opening an encrypted file 

[Hercule]

Hello Bob David,

I see what you’re doing now. It seems that you don’t have AxCrypt installed on your upgraded computer but that’s very easy to solve.

As you’re on a fairly old operating system/computer, I’d recommend you download the same version of AxCrypt as you had before.

Scroll down the page until you see “AxCrypt Outdated Downloads” and then download:

AxCrypt-1.7.3180.0-Setup.exe

http://www.axantum.com/AxCrypt/Downloads.aspx

As soon as you’ve downloaded AxCrypt-1.7.3180.0-Setup.exe you need to install ist. Once you’ve done this you’ll be able to open your encrypted .AXX files just like you did before.

[Bob David]

I Have no idea who helped me sort this out but Thank you

[Hercule]

No problem Bob David. Glad to hear that you’ve got it sorted.

We’re mostly all users on here and there’s plenty of help available if you need any further assistance. :-)

[Author]

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