Password not working?

[Marco]

I had a premium trial and using secured folder. Now that the trial is over I don’t see the secured folder in the app window and when I try to open up an encrypted file in the folder, my password fails. Any help would be greatly appreciated!

[SvanteSpectator]

Hello Marco,

The secured folder feature is indeed a Premium feature – but the files are still there.

Expiration of the trial does not in any way affect your encrypted files or your ability to open them or decrypt them. If they do not open and AxCrypt asks for a password, then you’re not using the right password – which is the password you used when you encrypted the file originally.

[Author]

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